【正文】
t?Organization, projectn People?Management, users, ITn Data?Availability and validity40 Critical Success FactorsTechnology Factors:1. Ease of use2. Enhancibility 3. Current technology4. Proven technology5. Openness of the system (OSI)6. OfftheShelfCSFSManagement Factors (anization):1. Clarity of business objectives2. Organizational structure3. Internal Communication4. Organization previous IT experience5. IS strategy6. IT standards7. IS champion8. Sufficiency of financial resources9. Government general regulationsCSFSManagement Factors (project):10. Realistic project objective11. Accurate statement of requirements12. Stable user requirements13. Sufficient time for pletion14. Considering hidden costs15. User training16. Technical training17. Project managerCSFSManagement Factors:18. Project management methodology19. Use of independent consultant20. Supplier analysis21. Supplier petence22. Clientsupplier relationship23. Contract terms24. Piloting the project25. Feasibility studyCSFSPeople Factors:1. Top management IT awareness2. IT managers business understanding3. IT staff technical capabilities4. User maturity5. User acceptance6. User involvement7. Top management supportCSFSData Factors:1. Data availability2. Data validityCritical Success FactorsTechnology Vs. NonTechnologyn NonTechnology? 85%n Technology? 15%Session FourProject Life CycleProject Life CycleProject Life CyclePhase 1: InitiationRecognition of a needSpecification of requirementsInvitation to supplyEvaluation of offersAdoption decisionSelectionPhase2: ImplementationSystem designSystem developmentTrainingInstallationTestingAcceptancePhase 1: ServiceDeliveryImpact on the anization or individualsSigning the contract with the supplierAcceptance testSuccess FailureSuccess MeasuresWhat is Success??Success Measuresn Elements to be considered?People perception?Nature of the project?Phase of the project8 Success Measures1. Business feasibility2. Technical feasibility3. Ontime4. Within