【正文】 閑逛 Lost amp。 Handphone 員工配帶私人傳呼機或手機 Confidentiality 員工必須遵守酒店保密制度 Health amp。 staff locker room 員工更衣柜和更衣室 Staff notice board 員工布告欄 CHAPTER you should do in case of…第八章 緊急事故處理 Fire 火災(zāi) Accidents amp。The Managerial team reserves the right to amend any part contained in this handbook. Any amendment should be reviewed and approved by the hotel management before it can take effect and be implemented. Where any point in this handbook differs from the notices, circulars that the Hotel may issue from time to time, the latter will take precedence.酒店管理層有權(quán)對本手冊的內(nèi)容進行修改與調(diào)整，任何修改均需得到酒店管理層的審核確認方可生效。The employee handbook is provide hotel Overview, staff recruitment, staff wages and benefits, the staff code of conduct, the hotel various rules and regulations, security and other provisions for hotel employees.本《員工手冊》為上海銘德君華大酒店工作的員工提供有關(guān)酒店概況、員工聘用、員工工資福利、員工行為規(guī)范、酒店各種規(guī)章制度、安全等規(guī)定。 each employee has an obligation familiar with the department39。此外，酒店有責(zé)任根據(jù)業(yè)務(wù)發(fā)展需要及時調(diào)整員工手冊中的有關(guān)條文，酒店并會定期張貼在員工布告欄中公示，酒店員工應(yīng)予關(guān)注和執(zhí)行。 care every time they stay with us我們承諾在每時每刻提供給酒店的客人“亞洲式優(yōu)雅、熱情、關(guān)愛”之體驗。Meritus is a luxury Asian brand that prides itself in offering the finest hospitality for business and leisure travelers. Our name is a Latin word that means ‘deserving of merit’, which together with our distinctly Asian logo symbol is a fusion of Eastern philosophy and respect of Western sophistication – we offer the best of Asian and Western hospitality.君華品牌是亞洲的奢華品牌，以提供給商務(wù)客人和休閑游客“最優(yōu)質(zhì)熱情的服務(wù)”為榮耀。Our owning pany Mingdu Property Development has invested a total of US$100 million into this project making it one their most important projects. Needless to say, they will be placing a great deal of emphasis on ensuring the success of the hotel.我們的業(yè)主方上海民強投資有限公司（上海民都置業(yè)發(fā)展公司）在這個酒店工程項目上投資近1億，足見其對此項目的重視。The hotel you are joining will have the privilege of being the first International 5 star hotel to open and operate in the Zhabei district which is now beginning to emerge as the new CBD area of Shanghai as many panies move their operations into the district.在座各位所加入的銘德君華酒店將會成為閘北區(qū)第一家五星級酒店，而閘北區(qū)本身也即將以商務(wù)中心地區(qū)的新姿態(tài)吸引許多跨國公司。 Beverage outlets, extensive conference and banqueting facilities, a health spa and fitness center, 3 executive floors including the Meritus Club Lounge and a swimming pool. These facilities are very important for drawing guests to e and stay at the hotel. However what is more important and vital to the success of our hotel, is the wele they receive when they arrive, the service they receive during their stay, the farewell they receive when they depart and the follow up service they receive afterwards – this all es down to the hotel’s most important resource – YOU, our staff. Our service promise is Asian Grace, Warmth and Care each time a Guest stays. We don’t just promise good service or excellent service – we promise warm service that cares!我們的酒店擁有288間客房，5處餐飲場所，寬敞的會議及宴會設(shè)施，健身中心和水療館，3個樓層的行政樓，包括君華會和游泳池。我們的服務(wù)承諾是在客人每次入住時亞洲式優(yōu)雅、熱情和關(guān)愛。對于那些有酒店籌備工作經(jīng)驗的人來說，你就會知道，工作很艱苦，但你也會知道酒店開業(yè)是你所有辛勤工作的最好回報。鼓勵你傾聽你的主管、經(jīng)理及部門總監(jiān)，努力學(xué)習(xí)和工作讓我們會齊心協(xié)力，將銘德君華大酒店打造成上海最好的5星級酒店之一。我相信你的經(jīng)驗對君華將是一個有幫助的，我期待著與你一起工作，使銘德君華大酒店不僅是一個很好的酒店，而是一個關(guān)心客人、期待客人再次入住并享受我們“盛情和款待的酒店。早在1995年公司從事滬上房地產(chǎn)業(yè)以來，已先后開發(fā)完成和在建的項目有：萬榮陽光苑、麗景翠庭、銘德國際廣場、銘德君華大酒店等相關(guān)項目。隨著企業(yè)規(guī)模的持續(xù)發(fā)展壯大，集團公司正在形成房地產(chǎn)開發(fā)、酒店經(jīng)營、物業(yè)管理、家居用品及建材生產(chǎn)加工的業(yè)務(wù)鏈,以期立足市場，拓寬業(yè)務(wù)空間，為上海的房地產(chǎn)發(fā)展貢獻綿薄之力。 Care at every Meritus Hotel amp。在每一個君華的酒店和度假村有效傳遞亞洲式殷情好客之服務(wù)，提供給我們客人亞洲式優(yōu)雅，熱情，關(guān)心的特別體驗 MERITUS HOTELS amp。品牌名稱源自于拉丁文，原意為“品質(zhì)精神”，承載著君華品牌亞洲式的卓越品質(zhì)和價值，是東方的傳統(tǒng)與西方的現(xiàn)代完美的融合。 Care .源于拉丁文，Meritus意指“品質(zhì)精美”。無論商務(wù)或休閑，您將深切體驗其獨特的亞洲殷勤待客之道。君華金絲綢之帶意蘊著東方古是情懷、優(yōu)雅、尊貴及領(lǐng)導(dǎo)地位。Charting a total investment of US＄100 million, the deluxe hotel hosts 288 luxurious guestrooms, spacious and stateofthe –art meeting/ function rooms and recreational facilities.酒店擁有288間豪華客房，內(nèi)部裝修豪華別致，具有獨特的藝術(shù)氛圍。銘德君華大酒店晚上了設(shè)施設(shè)備及貼心周到的服務(wù)定能讓您旅居在外仍享盡“家”的便捷與舒適。 all fully equipped with the latest amenities4個會議室和9個多功能廳均配備最先進的會議服務(wù)設(shè)施☆Recreational facilities such as indoor swimming pool, spa and fully equipped gym 水療中心、室內(nèi)游泳池和設(shè)備完善的健身房SPECIAL FEATURES特色餐飲Symphony of Taste at Meritus Mingde presents the first wholenew exciting dining concept of boundless possibilities where dining, drinking, chilling out, entertainment and shopping e harmoniously together.享用美肴、品嘗佳釀、娛樂消遣及休閑購物，集各種商務(wù)、生活、娛樂設(shè)施于一體的銘德君華大酒店為您提供絕佳的居住體驗，令您的旅居生活更為便捷、和諧、舒適。Set in a vast dining area designed with collapsible walls, another distinctive feature of Symphony of Taste is its versatility in meeting various ambiance needs and conceivable dining configurations (breakfast, cost family style, ala carte or buffet setup).寬敞的餐廳、高雅的墻飾，每個廳面設(shè)計風(fēng)格均獨一無二，滿足不同的用餐需求及用餐氛圍（快捷早餐、安適的家庭簡餐、零點餐肴及自助餐）。Ming bar (level 1) /銘吧（1層）Ming Bar offers the warm and fortable privacy perfect for private parties, product launches, a serious business discussion or a casual t234。t234。在觥籌交錯間捕獲商機，銘吧是您的絕佳選擇。將上海本土烹調(diào)手法與新加坡傳統(tǒng)特色巧妙結(jié)合，為您帶來美味、豐盛且與眾不同的正餐或商務(wù)餐系，給您無與倫比的味覺驚喜。茗生緣茶吧特有的優(yōu)雅寧靜氛圍不僅可供茶藝愛好者進行茶藝交流，亦是商務(wù)人士業(yè)務(wù)洽談的理想場所。雅致的裝修風(fēng)格與超凡的品味給您視覺感官上的絕對愉悅，精選新鮮優(yōu)質(zhì)的烹調(diào)原料，根據(jù)您的個人喜好，為您獻上味美香嫩的牛排套餐。KOKACHINCulinary Buffet (level 2) /闊闊真－自助餐（2層）Contrary to the usual vastness of buffet restaurants, the interior of Kokachin boasts an intimate ambience ideal for a fotable gathering of family and friends. Not like usual restaurants, we provide you with very own private buffet. With great emphasis on gourmet cuisine and exquisite presentation, Kokachin promises a rich dining experience of sensory appeals that will delight your sight, smell and taste.闊闊真不同于一般的自助餐廳開放而無私密性的用餐環(huán)境，這里致力為您營造安逸且溫馨的用餐氛圍，是您相邀親朋至友一同進餐的首選之所。RECREATIONAL FACILITIES /休閑設(shè)施Get into shape at our fully equipped gym, spa and swimming pool specially designed to soothe and reinvigorate your body, mind and soul.上海銘德君華大酒店擁有設(shè)備齊全的健身中心，雅致的水療中心及設(shè)計獨特的游泳池，給您帶來舒適的休閑享受，讓您舒展身心、疲累盡消。 CONFERENCES /宴會與會議Meritus Mingde Shanghai has prehensive meeting facilities that include state of the art audiovisual facilities and versatile meeting space that includes the 540 sqm Mingde