【正文】 請(qǐng)隨時(shí)與我們聯(lián)系。其他服務(wù)類42．Does it include breakfast?包括早餐嗎？43．The tax and breakfast are also included.稅及早餐也包括在內(nèi)。16．What is your hotel’s website and address?請(qǐng)問貴酒店的網(wǎng)址及郵址？17．Our hotel’s website is xxxx and our address is xxxx. To reserve a room or give feedback to 。本酒店離深圳火車站40分鐘車程，到深圳機(jī)場(chǎng)85分鐘.6．What’s the level of your hotel?請(qǐng)問貴酒店是幾星級(jí)的？7．Our hotel is a fivestar hotel.本酒店是五星級(jí)的酒店。.本酒店有四種類型餐館，大堂吧，會(huì)議室,健身會(huì)所 ,商場(chǎng)及（KTV設(shè)施）。45．We’ll have to charge you RMB300 extra for an additional bed, the baby set is for free.如需加床，我們將會(huì)收取人民幣300元,嬰兒床是免費(fèi)的房型資訊類1．May I have the room type, please? /What kind of room would you like to reserve?請(qǐng)問需要預(yù)訂哪一類型的房間？2：What kind of room do you have?請(qǐng)問貴酒店有什么房間類型？3．We have standard, superior, deluxe, executive rooms. There are also some suite as well. Furthermore, we have a floor of nonsmoking rooms, and we also have some connecting rooms(Interlaken hotel).我們酒店有標(biāo)準(zhǔn)房，高級(jí)房，豪華房，行政房。而且我們酒店還設(shè)有不吸煙樓層及連通房。但您可以看到周圍美麗的泳池/湖景。68．The room is spacious and cosy, I’m sure you will enjoy yourself.房間既寬敞又舒適，我肯定您會(huì)過得愉快。擔(dān)保取消原則18．Your reservation is temporary and it will be cancelled if you don’t arrive before . on that day.您的預(yù)訂是暫時(shí)的,如果那天下午6點(diǎn)前不到,我們將會(huì)取消您的預(yù)訂。若您作了擔(dān)保預(yù)訂，我們就可以整夜為您保留房間，您愿意提供信用卡作擔(dān)保嗎？80．Would you like to guarantee your room for late arrival?因您較晚入住，您可以為您的預(yù)訂作個(gè)擔(dān)保嗎？81．How would you like to guarantee your reservation?請(qǐng)問您以什么方式為您的預(yù)訂作擔(dān)保？83．May I take your credit card for the guarantee?可以提供您的信用卡作擔(dān)保嗎？89．To guarantee your booking, please advise us of your credit cart number and dated of valid advance ，請(qǐng)將您的信用卡號(hào)及有效期限通知我們，或預(yù)付壹晚的 房租作訂金。95．The reserved room will be held till 18:00 on arrival unless a cash or credit card guarantee is made.所預(yù)訂的房間保留至當(dāng)天的6點(diǎn)，除用現(xiàn)金或信用卡擔(dān)保外。39．Certainly, we’ll hold the room until you arrive.當(dāng)然可以，我們將為您保留房間直到您的到來。/所有房間都訂滿了。71．I will get someone who can speak English well to talk to you.我會(huì)找壹位英語較好的同事跟您說。25．Would you please speak more slowly?不好意思，麻煩請(qǐng)說慢一點(diǎn)？26．I am sorry, I didn’t catch what you mean’t.不好意思，我不大懂您的意思。28．He has not e back yet.他還沒回來。30．Would you like to call back later?麻煩請(qǐng)您稍后再撥。32．I’m not sure, sorry.不好意思，我不能確定。 信息確認(rèn)40．I’d like to confirm your reservation.我想確認(rèn)您的預(yù)訂。我的名字XX如有任何疑問請(qǐng)與我們聯(lián)系。再見！98．Thank you for your reservation at OCT EAST Hotel. If you have any questions or changes about your reservation please contact us as soon as possible.感謝您預(yù)訂東部華僑城酒店，如有任何疑問或需作任何更改請(qǐng)與盡快與我們聯(lián)系。47．Your room is confirmed for that day.那天您的房間已確定。49．We’ll extend your reservation for you.我們將會(huì)延住您的預(yù)訂。52．I’d like to cancel a reservation.我想取消一個(gè)預(yù)訂。54．Which travel agent did you go through to make this reservation.請(qǐng)問您是通過哪間旅行社來做這個(gè)預(yù)訂的？55．Is this a new reservation or a confirmation call?請(qǐng)問這個(gè)電話是新的預(yù)訂，還是確認(rèn)預(yù)訂？62．Have you made a reservation?請(qǐng)問已經(jīng)作了預(yù)訂嗎？69．Sorry, I can’t find your name on the arrival list.不好意思，我在預(yù)期到達(dá)的名單上找不到您的名字。93．We’ll amend your reservation at you request.我們將會(huì)按您的要求作相應(yīng)的更改。歡迎來北京飯店。我想辦理住宿登記。A: May I have your name, Sir?我可以知道您的名字嗎,先生?B: Sure, it’s .布萊克先生。請(qǐng)稍等。如果你確定要今晚入住,我將幫你確認(rèn)并登記。A: Please wait a you sign the register ? The registration number and your signature.請(qǐng)等一下，你能在登記冊(cè)上簽名嗎?登記號(hào)碼和你的簽字。這是