【正文】 m is available. All rooms are unavailable.很抱歉，提供不了豪華客房。96．For guaranteed reservation, one night room rental will be charged for cancellation or no show.已作擔保的預訂，如當天取消或沒入住，本酒店將會收取當天的壹晚房費。84．Let me repeat your reservation to ensure it is correct.讓我為您重復一下您 的預訂以確保無誤。90．With out guaranteed reservation, we can only hold the room to 6 ., If you make a guaranteed reservation, we can hold the room overnight. Would you like to make a guaranteed reservation by credit card?非擔保的預訂只能保留到當天下午６點。70．May I remend deluxe suite? It’s more luxurious and fortable.我向您推薦豪華套房，更豪華更舒適的。64．Perhaps you have a cheaper room?或許您們還有更便宜的房間吧？65．Sorry, the quoted rate is lowest.不好意思，這個報價已經(jīng)是最低了。14．Can I get harbor view in your hotel?我可以看到海景嗎？15．I am sorry, you can’t. But you can have a nice view of a large pool/lake surrounded by beautiful landscaping.很抱歉，不可以。除此之外還有一些套房。44．We have a special family package plan我們現(xiàn)在開始新推出一個優(yōu)惠套餐。8．How about your hotel’s facilities?請問貴酒店有什么設施？9．We have four kinds of restaurant, lobby bar, conference room, health center, shop prince and （KTV equipment）。4．How about your hotel’s location?請問貴酒店位于哪里？5．Well, our hotel located in Yantian distric, Shen Zhen City. The OCT hotel is about 40 minutes from Shenzhen railway station, 85 minutes from BaiYun airport.我們酒店位于深圳市鹽田區(qū)。12．Does your hotel have pickup service?請問貴酒店有接車服務嗎？13．Yes, please contact the concierge for details.有的，詳細內(nèi)容請聯(lián)系禮賓臺。58．Please feel free to contact us if we can be of further assistance.如需進一步了解，請隨時與我們聯(lián)系。72．How many people are there in your party?與您同行有多少人？50．I’ll arrive one day early. Is that OK?我那天早點到，可以嗎？56．We’ll send a confirmation to you soon.我們稍后傳確認書給您。73．Just a moment, please. I’ll check the availability for you.麻煩請您稍等，我查詢能否可以提供給您。業(yè)主回復基本信息23．May I have your name, please?請問您貴姓？10．Which dates would you like to book? When will you check in and check out?請問您需要訂哪一天？什么時候入住及退房？59．What time do you expect to arrive, Sir?請問大概什么時候到酒店，先生？46．What time will the guest be arriving?客人大概什么到達酒店？11．How long will you stay in our hotel?請問您打算逗留多長時間？36．Could you hold the line, please? I’ll check our room availabilities for those days.麻煩請您稍等，我們查詢那段時間的房態(tài)。Ownerlobbycheckin退房請收拾房間牌signsignMakesign請勿打擾牌SignNot班車Shuttleroom開夜床服務（指的是傍晚的時候再次整理房間，使客人晚上睡的舒服）Turncharge小費花園客房服務，有時特指客房送餐服務Roomstaff門童DoormanReservationCoach前臺Reception/FrontReceptionistConciergeBellboyFloor連通房Connectingroom公寓套房StudioSuiteroom雙人間Doublebed雙床房TwinQueensizeKingsizeResorthotel家庭式酒店Bamp。 專業(yè)資料整理分享 日常用語（句子）： 酒店常用英語Restaurant酒店里面的稱為餐廳，酒店外的可以叫飯館或者餐館都可以BBoutique精品酒店度假村特大號床大號床bedsSingle單床房roomSingle單人間套房suiteAdjoining相鄰房roomExecutive行政樓層行李員禮賓前臺接待desk旅游大巴預訂（不是預定）門房Housekeeping客房清潔人員serviceGroundTipService服務費downExecutive商務房busDoDisturb/DNDPleaseUp/PMUcheckout登記入住大堂response:37．Just a minute, please I’ll check our booking situation.麻煩請您稍等，我需要查詢我們的房態(tài)。41．Could you hold on for a moment please? I’ll check our reservation record.麻煩請您稍等，讓我查詢我們的預訂紀錄。57．Should you have any questions, please do not hesitate to contact us.如有任何疑問