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【正文】 prime. ? Organizational design structure should be reflecting that of a market amp。CEO FOCUS Met Technologies Organization Design 1 PART I Executive Interview Synopsis: Assessment Phase During the assessment phase of the project, CTO and Teri Hill interviewed each of the Group Managers to obtain input into the future anization design, their initial feedback on executive teaming and key change issues at Met Technologies. As a result of these interviews, the overriding themes, key messages and actions steps have been outlined below. Overriding Themes Key Message Action Step Organizational Design ? New OD should anize business units logically so that structure makes sense and has continuity。 it must clearly defines markets, should link the strategy amp。 product focused anization. Strategy amp。 shareholders, customers and employees, must be a basis for the anizational design and must formulate a structure by which all initiatives are checked for alignment before going forward. ? Development of petencies will enable the anization to narrow focus as to be more strategic. ? Creation of new performance management systems and processes provide the necessary checks so that anization does not loose focus. Product vs. Market ? There needs to be a clear definition between product and market internally as well as externally and a greater understanding of what the expectations are for each. ? Organizational design should mandate where the focus between product and market is based on the structure that supports the new business model Customer ? Customers are the most important stakeholder therefore we need to have a greater focus on exactly who the key customers are and how do we best service them from an internal perspective. ? New anizational structure should be the enabler to better serve customers. ? Competencies and performance management will provide a focus and incentives based on the customer. Executive Teaming ? Leadership needs to be more strategic and less tactical, focus on empowerment and accountability, have the opportunity to share, brainstorm and discuss ideas and balance hero mentality while keeping in check with。P r esi den tAlt e r n a t iv e 3Key Sta k e h o ld e r sLega lP ro s:? Nu mb e r o f d ir e ct re p o rts t o CEO a rere d u ce d , e n a b li n g CEO t o p ri ma ri lya d d re ss e xt e rn a l st a ke h o ld e rco mm u n ica t io n s? Th e o ve ra ll b u sin e ss o wn e r is a b le t of o cu s p ri ma ri ly o n cli e n t s a n d o p e ra t io n s? L e ve ra g e o f p ro d u ct s? S e p a ra t e st ra t e g y f ro m t a ct ics? P ro vid e s cre a t ive t e n sio n a n d ma rke tre sp o n sive n e ssCo n :? CEO se ce d e s p ri ma ry o wn e rsh ip o fcli e n t s a n d o p e ra t io n sP ro s:? Tre a t s cli e n t s a s a n o rg a n iza t io n a l a sse t? Nu mb e r o f d ir e ct re p o rts t o CEO a rere d u ce d , e n a b li n g CEO t o p ri ma ri lya d d re ss e xt e rn a l st a ke h o ld e rco mm u n ica t io n s? Th e o p e ra t io n s o wn e r is a b le t o f o cu sp ri ma ri ly o n o p e ra t io n s? A ll o ws CE O f o cu s o n st ra t e g yim p le me n t a t io n a n d ch a n g e
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