【正文】 ....................... 14 關(guān)鍵行動(dòng) ................................................................................................................. 15 聆聽(tīng)他人說(shuō)話 ................................................................................................... 15 提出問(wèn)題 .......................................................................................................... 16 修正主題歧義 ................................................................................................... 16 練習(xí) ........................................................................................................................ 17 循環(huán)練習(xí) .......................................................................................................... 17 指導(dǎo)清單 .......................................................................................................... 18 練習(xí)觀察表 (組長(zhǎng)用 ) ......................................................................................... 20 跟進(jìn)活動(dòng) .......................................................................................................... 21 聽(tīng)你的伙伴說(shuō)話 ...................................................................................................... 21 技巧練習(xí)觀察表 ............................................................................................... 22 領(lǐng)悟與行動(dòng) ...................................................................................................... 22 有效溝通 ........................................................................................................................ 24 前序 ........................................................................................................................ 24 溝通的定義 ............................................................................................................. 24 溝通的技巧 ............................................................................................................. 25 語(yǔ)言溝通 ................................................................................................................. 25 非語(yǔ)言溝通 ............................................................................................................. 27 解決問(wèn)題 ........................................................................................................................ 28 領(lǐng)導(dǎo)的職能 ............................................................................................................. 28 有待注意的情況 ...................................................................................................... 29 關(guān)鍵行動(dòng) ................................................................................................................. 29 中國(guó)最龐大的實(shí)用下載資料庫(kù) (負(fù)責(zé)整理 . 版權(quán)歸原作者所有 ) 描述問(wèn)題 .......................................................................................................... 30 斷定成因 .......................................................................................................... 31 選擇解決方法 ................................................................................................... 33 計(jì)劃行動(dòng)及跟進(jìn)措施 ........................................................................................ 34 計(jì)劃問(wèn)題 ................................................................................................................. 36 管理好你的時(shí)間 ............................................................................................................. 37 目標(biāo) ........................................................................................................................ 37 認(rèn)識(shí)時(shí)間管理 .......................................................................................................... 37 時(shí)間管理的有效行動(dòng) ............................................................................................... 38 樹(shù)立正確的心態(tài) ............................................................................................... 38 確定好自己的角色 ............................................................................................ 39 做好工作的行動(dòng)步驟 ........................................................................................ 39 浪費(fèi)時(shí)間的因素 ...................................................................................................... 42 要緊的事情先做 ...................................................................................................... 42 與他人一起工作 ...................................................................................................... 43 領(lǐng)導(dǎo)的五德 .................................................................................................................... 46 智 ........................................................................................................................... 46 信 ........................................................................................................................... 47 仁 ........................................................................................................................... 48 勇 ........................................................................................................................... 49 嚴(yán) ........................................................................................................................... 49 總論 ........................................................................................................................ 50 職業(yè)生涯規(guī)劃 ................................................................................................................. 51 職業(yè)期望 ................................................................................................................. 51 自我發(fā)展 ................................................................................................................. 51 職業(yè)生涯 ................................................................................................................. 53 職業(yè)生涯的成功 ...................................................................................................... 53 商業(yè)團(tuán)隊(duì)建設(shè) ...............