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2. Ensuring Employees’ readiness for Training ? Attitudes and Motivation ? Basic Skills 3. Creating a Learning Environment ? Identification of learning objectives and training outes ? Meaningful material ? Practice ? Feedback ? Observation of others ? Administering and coordinating program The Training Process McGrawHill/Irwin 169。Training ?Discuss how training can contribute to panies’ business strategy. ?Explain the role of the manager in identifying training needs and supporting training on the job. ?Conduct a needs analysis. ?Evaluate employees’ readiness for training. ?Discuss the strengths and weaknesses of presentation, handson, and group training methods. Chapter 7 Training ?Explain the potential advantages of elearning training. ?Design a training session to maximize learning. ?Choose an appropriate evaluation design based on training objectives and analysis of constraints. ?Design a crosscultural preparation program. ?Develop a program for effectively managing diversity. 7 Chapter Training can... ? Increase employees’ knowledge of foreign petitors and cultures. ? Increase employees’ knowledge of foreign petitors and cultures, ? Help ensure that employees have the basic skills to work with new technology, ? Help employees understand how to work effectively in teams to contribute to product and service quality. ? Ensure that the pany’s culture emphasizes innovation, creativity, and learning. ? Ensure employment security by providing new ways for employees to contribute to the pany when their jobs change, their interests change, or their skills bee obsolete. ? Prepare employees to accept and work more effectively with each other, particularly with minorities and women. McGrawHill/Irwin 169。 2023 The McGrawHill Companies, Inc. All rights reserved. Training ?Training is a planned effort by a pany to facilitate the learning of employees. ?Highleverage training: ? is linked to strategic business goals and objectives, ?is supported by top managem