【正文】 012000 slide in accordance with ISO9001 : 2000 Quality Management Systemdemand established the principles for the quality : Scientific acquisition outside every one industry survey data, meticulous drawing within each industry a design drawings, and wholeheartedly do every scene, dutifully pleted every one missioned by the owners, and the quality of the policy framework established quality objectives.According to the Haining Municipal Engineering Design and Research Institute of the existing operating mechanism and the requirements of the ISO 9001 standards established a quality control Jimmy organization, to establish the role and petence. Provides management assessment of the timing, the method, plan, importing, exporting, the followup measures and records requirements, to ensure that the quality management system of the appropriateness and adequacy and effectiveness. Product realization process in accordance with the provisions of the required monitoring, measurement, analysis and improvement of procedures and methods. To ensure that the quality management system defined in the process of monitoring, measurement, analysis and improvement planning for the OIA. Management Review, the failure goods control, document control, corrective measures and preventive measures procedures. Through the Haining Municipal Design and Research Institute for Quality Management System planning, effective management of enterprises, improving internal management level, Internal it clear responsibilities for all personnel, product quality fundamental guarantee Meanwhile, enterprises can reduce management costs and cost of losses, thereby increasing efficiency, and improving the image, Haining Urban Design Institute increase in the industry39。s quality policy, and describe its quality management system documentation。通過對某市政設(shè)計(jì)研究院進(jìn)行質(zhì)量管理體系策劃，可以有效管理企業(yè),提高內(nèi)部管理水平，使其內(nèi)部各類人員職責(zé)明確，產(chǎn)品質(zhì)量得到根本保證，同時可以降低企業(yè)各種管理成本和損失成本，從而提高效益，提高企業(yè)的形象，增加某市政設(shè)計(jì)院在同行業(yè)中的競爭實(shí)力，通過建立質(zhì)量管理體系還可以提高某市政設(shè)計(jì)研究院良好的信譽(yù)度和產(chǎn)品知名度。按照產(chǎn)品實(shí)現(xiàn)過程規(guī)定了所需的監(jiān)視、測量、分析和改進(jìn)的程序和方法。按照某市政工程設(shè)計(jì)研究院現(xiàn)有的運(yùn)行機(jī)制以及ISO9001標(biāo)準(zhǔn)的要求建立了質(zhì)量管理的組織機(jī)構(gòu)，確定各個部門的職責(zé)和權(quán)限。質(zhì)量手冊是闡明一個組織的質(zhì)量方針，并描述其質(zhì)量管理體系的文件；是證明或描述質(zhì)量體系的主要文件，它規(guī)定質(zhì)量基本結(jié)構(gòu)，是實(shí)施和保持質(zhì)量體系應(yīng)長期遵循的文件；質(zhì)量手冊至少應(yīng)包含組織的質(zhì)量方針和對所采用的質(zhì)量體系標(biāo)準(zhǔn)的全部適用要素的描述。畢業(yè)論文某市政工程設(shè)計(jì)研究院質(zhì)量管理體系策劃畢業(yè)論文某市政工程設(shè)計(jì)研究院質(zhì)量管理體系策劃目錄目錄 3 摘要 5 Abstract 7 第1章 緒論 10 10 項(xiàng)目背景介紹 11 第2章 質(zhì)量手冊的管理 13 目的、范圍 13 13 13 第3章 引用標(biāo)準(zhǔn) 14 GB/T19000—2000 idt ISO9000:2000《質(zhì)量管理體系 基礎(chǔ)和術(shù)語》 14 GB/T19001—2000 idt ISO9001:2000《質(zhì)量管理體系 要求》 14 第4章 質(zhì)量管理體系策劃 14 14 15 15 16 16 17 第5章 管理職責(zé) 19 19 19 19 、權(quán)限和溝通 20 20 24 第6章 資源管理 25 25 25 25 、意識和培訓(xùn) 25 26 27 第7章 產(chǎn)品實(shí)現(xiàn) 28 28 28 ： 28 29 29 29 第8章 測量、分析和改進(jìn) 30 30 30 30 31 31 32 32 32 致謝 37 參考文獻(xiàn) 38 摘要質(zhì)量管理體系包含一套專門的組織機(jī)構(gòu)，具備了保證產(chǎn)品或服務(wù)質(zhì)量的人力、物力，還要明確有關(guān)部門和人員的職責(zé)和權(quán)力，以及規(guī)定完成任務(wù)所必需的各項(xiàng)程序和活動，因此質(zhì)量體系是一個組織落實(shí)有物質(zhì)保障和有具體工作內(nèi)容的有機(jī)整體。進(jìn)行質(zhì)量管理體系策劃的重點(diǎn)在于質(zhì)量方針的策劃，企業(yè)的質(zhì)量方針是企業(yè)總方針的一個重要組成部分，它是企業(yè)在質(zhì)量方面的宗旨和方向，對提高質(zhì)量管理能力和管理體系的有效性有著決定性的重要作用。本文根據(jù)某市政工程設(shè)計(jì)研究院的宗旨和具體情況，按照GB/T190012000 idt ISO9001：2000《質(zhì)量管理體系—要求》制定了質(zhì)量方針為：科學(xué)采集外業(yè)每一個勘測數(shù)據(jù)、精心繪制內(nèi)業(yè)每一張?jiān)O(shè)計(jì)圖紙、全心全意做好每一次現(xiàn)場服務(wù)、盡職盡責(zé)完成每一項(xiàng)業(yè)主委托，并在該質(zhì)量方針的框架下確定了質(zhì)量目標(biāo)。規(guī)定了管理評審的