【正文】 ....................................................................................................... 17 信息資源管理 ............................................................................................................ 17 設(shè)施和工作環(huán)境 ........................................................................................................ 17 質(zhì)量手冊 TIMESON 長沙天辰科技有限公司 II ......................................................................................................................... 17 產(chǎn)品實現(xiàn)過程的策劃 ................................................................................................. 17 顧客有關(guān)的過程 ........................................................................................................ 18 產(chǎn)品要求的確定 .............................................................................................. 18 產(chǎn)品要求的評審 .............................................................................................. 18 與顧客的溝通 ................................................................................................. 19 設(shè)計和開發(fā) ............................................................................................................... 19 設(shè)計和開發(fā)的策劃 .......................................................................................... 19 設(shè)計和開發(fā)輸入 .............................................................................................. 19 設(shè)計和開發(fā)的輸出 .......................................................................................... 20 設(shè)計和開發(fā)的評審 .......................................................................................... 20 設(shè)計和開發(fā)的驗證 .......................................................................................... 20 設(shè)計和開發(fā)的確認(rèn) .......................................................................................... 21 設(shè)計和開發(fā)更改的控制 ................................................................................... 21 采購 .......................................................................................................................... 21 采購控制 ........................................................................................................ 21 采購信息 ........................................................................................................ 21 采購產(chǎn)品的驗證 .............................................................................................. 21 生產(chǎn)和服務(wù)提供 ........................................................................................................ 22 施工和服務(wù)提供控制 ....................................................................................... 22 生產(chǎn)和服務(wù)提供過程的確認(rèn) ............................................................................ 22 標(biāo)識和可追溯性 .............................................................................................. 22 顧客財產(chǎn) ........................................................................................................ 22 產(chǎn)品保護（防盜版、信息安全） ..................................................................... 22 監(jiān)視和測量裝置的控制 .............................................................................................. 23 、分析和改進 ......................................................................................................... 23 總則 .......................................................................................................................... 23 測量和監(jiān)視 ............................................................................................................... 24 顧客滿意 ........................................................................................................ 24 內(nèi)部審核 ........................................................................................................ 24 過程的監(jiān)視與測量 ........................................................................................... 25 產(chǎn)品的監(jiān)視和測量 .......................................................................................... 25 軟件產(chǎn)品的監(jiān)視和測量 ................................................................................. 25 硬件產(chǎn)品的監(jiān)視和測量 ................................................................................. 25 不合格控制 ............................................................................................................... 26 軟件產(chǎn)品的不合格品控制 ............................................................................... 26 硬件產(chǎn)品不合格品的評審和處置 ..................................................................... 26 數(shù)據(jù)分析 ................................................................................................................... 26 改進 .......................................................................................................................... 27 持續(xù)改進 ........................................................................................................ 27 糾正措施 ........................................................................................................ 27 預(yù)防措施 ........................................................................................................ 28 附件一 質(zhì)量職能分配表 ................................................................................................ 29 附件二 質(zhì)量手冊修改記錄表 ........................................................................................ 31 一 . 文件控制程序 ........................................................................................................ 1 1 目的 ..............................................................................................................................1 2 適用范圍 .......................................................................................................................1 質(zhì)量手冊 TIMESON 長沙天辰科技有限公司