【正文】 ing beyond the narrow focus of a job to the greater scope of the business. Characteristics of a good facilitator ? Workshop design ? Coordinate discussion to logical conclusion ? Use tools and techniques to create a participative environment . ice breakers, games, activities using drawings, diagrams, role play, discussions in pairs, small groups etc ? Creating an atmosphere of trust, confidence and support ? Promoting empowerment of participants, and being able to let go and trust the group ? Transferring a sense of ownership and responsibility to the participants ? Exercise effective listening ? Use micro facilitation skills to move discussion to a desired conclusion (example, paraphrasing) ? Use tools and techniques for analysis, problem solving, generating creative solutions, prioritizing and decision making ? Communicating verbally (including making presentations) and in writing. Competencies of a good facilitator Habit 1: Be Proactive. Take responsibility. Habit 2: Begin With The End In Mind. Decide first what the oute of the workshop should be. Habit 3: Put First Things First. Preparation and logistics are as important as the process。 5. Convey warmth to others by using smiles, praises, and gestures in oneonone and group interactions。 3. Communicate clearly by making specific, concise points, using appropriate levels of energy to build excitement and enthusiasm。 ?Higher levels of buy in and ownership for planning and change. ? Definition of facilitation ? Facilitation is about change ? Applications and benefits of facilitation ? Characteristics and petencies of the facilitator ? Key principles of quality facilitation ? Basics of understanding people ? Basics of munication ? The anatomy of the facilitation process Program Content 1. Enjoy working with, and helping people to feel good about themselves and achieve their desired results。FACILITATION SKILLS A Skills Development Program ? Definition of facilitation ? Facilitation is about change ? Applications and benefits of facilitation ? Characteristics and petencies of the facilitator ? Key principles of quality facilitation ? Basics of understanding people ? Basics of munication ? The anatomy of the facilitation process Program Content ? Definition of facilitation ? Facilitation is about change ? Applications and benefits of facilitation ? Characteristics and petencies of the facilitator ? Key principles of quality facilitation ? Basics of understanding people ? Basics of munication ? The anatomy of the facilitation process Program Content Facilitate.. ? to free from difficulties or obstacles。 make easier, aid, assist. ? The role of the facilitator to design and coordinate a process that helps a group acplish, while optimizing group functioning ? The facilitator is a neutral guide who takes an active role in guiding the process while adhering to principles of effective facilitation. Facilitate.. The role of the facilitator is to coordinate the exchange by prescribing procedural steps, initiating and guiding discussion and by adjusting procedures during a workshop to fit the personal, cultural and professional characteristics of participants ? Definition of facilitation ? Facilitation is about change ? Applications and benefits of facilitation ? Characteristics and petencies of the facilitator ? Key principles of quality facilitation ? Basics of understanding people ? Basics of munication ? The anat