【正文】
he target has to be established. Reduce turnover by five percent per year is a clear target that everyone will understand and be able to take specific action to acplish. Key Performance Indicators Must be Key to Organizational Success Many things are measurable. That does not make them key to the organization39。s goals change, or as it gets closer to achieving a goal. Key Performance Indicators Reflect the Organizational Goals An organization that has as one of its goals to be the most profitable pany in our industry will have Key Performance Indicators that measure profit and related fiscal measures. Pretax Profit and Shareholder Equity will be among them. However, Percent of Profit Contributed to Community Causes probably will not be one of its Key Performance Indicators. On the other hand, a school is not concerned with making a profit, so its Key 第 2 頁 Performance Indicators will be different. Kips like Graduation Rate and Success in Finding Employment after Graduation, though different, accurately reflect the schools mission and goals. Key Performance Indicators Must Be Quantifiable If a Key Performance Indicator is going to be of any value, there must be a way to accurately define and measure it. Generate More Repeat Customers is useless as a KPI without some way to distinguish between new and repeat customers. Be The Most Popular Company won39。 單位代碼 學(xué) 號(hào) 分 類 號(hào) 密 級(jí) 文獻(xiàn)翻譯 院(系)名稱 專 業(yè) 名 稱 學(xué) 生 姓 名 指 導(dǎo) 教 師 2020 年 3 月 30 日 第 1 頁 Key Performance Indicators How an organization defines and measures progress toward its goals. Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and measure progress toward organizational goals. Once an organization has analyzed its mission, identif