【正文】
“How can we prevent it happening again?” Root cause solutions More reliable equipment Preventive maintenance 1950s 1960s Planning “You make it, we?ll maintain it” Improvement Ongoing production/ maintenance split 1970s Involve everyone TPM A brief history of maintenance 4 T P M Operator involvement Top Management Support Zero Breakdowns Zero Defects Autonomous maintenance ? Instill a sense of ownership ? Make full use of operator knowledge Management of new equipment ? Capitalise on past experience ? Improve new equipment during its working life Training ? Technical training ? Problemsolving amp。 Company during an oral presentation。Issue 1, 21/12/98 CONFIDENTIAL This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client anisation without prior written approval from McKinsey amp。 Company. This material was used by McKinsey amp。 it is not a plete record of the discussion. 12 July 1999 Total Productive Maintenance Client 1 People system Operating system Quality system Business need Enabler Process and effect Sustainability and Continuous Improvement Delivery Reliability Minimum Lead time Lowest Possible Cost Zero Defect Total Quality Process Autonomation J I T Element Over production Motion Waiting Inventory Rework Transportation Over processing Profitability Stable Employee Relations Human Resource Management Maximized people contribution Lean manufacturing methodology Elimination of waste Change management Work environment Organisation structure Continuous improvement culture People Workplace anisation TPM Process measurement amp。 teamwork training Improved OEE ? Introduce a severe and total measure ? Target the 6 “Big Losses” Preventive maintenance ? Pri