【正文】
Issue 1, 21/12/98 CONFIDENTIAL This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client anisation without prior written approval from McKinsey amp。 Company. This material was used by McKinsey amp。 Company during an oral presentation。 it is not a plete record of the discussion. 12 July 1999 Total Productive Maintenance Client 1 People system Operating system Quality system Business need Enabler Process and effect Sustainability and Continuous Improvement Delivery Reliability Minimum Lead time Lowest Possible Cost Zero Defect Total Quality Process Autonomation J I T Element Over production Motion Waiting Inventory Rework Transportation Over processing Profitability Stable Employee Relations Human Resource Management Maximized people contribution Lean manufacturing methodology Elimination of waste Change management Work environment Organisation structure Continuous improvement culture People Workplace anisation TPM Process measurement amp。 review Standardised operations Machine design Line design Factory design Intelligent automation Poka Yoke Performance monitoring Problem resolution Continuous flow processing Takt time Pull system Levelled production Waste Competitiveness PSDC Lean Transformation Model F M S S S 2 Total Productive Maintenance (TPM) is productive maintenance carried out by all employees Definition 3 Time Characteristics Attitudes Effect 1940s Firefighting “If it ain?t broke, don?t fix it” “You make it, we?ll fix it” Costly Risky Inefficient Breakdown maintenance Productive Maintenance 1960s Treat the cause “Why did it break down?” “How can we prevent it happening again?” Root cause solutions More reliable equipmen