【正文】 and software D) Computer science, management science, and operations research Answer: D Difficulty: Easy Reference: p. 13 4 16. According to the _________________ perspective on information systems, the performance of the system is optimal when the technology and the anization create a good balance A) Existing B) Universal C) Sociotechnical D) Technology infrastructure Answer: C Difficulty: Easy Reference: p. 20 17. Information systems are _____________________ systems. A) behavioral B) sociotechnical C) technical D) optimizing Answer: B Difficulty: Medium Reference: p. 14 18. A virtual anization is a(n): A) entity that grows larger because it can conduct marketplace transactions internally more cheaply than it can with external firms in the marketplace. B) system of formal functions that include planning, anizing, coordinating, deciding, and controlling. C) system of management based on the observation of what managers actually do in their jobs. D) system that uses works to link people, assets, and ideas to create and distribute products and services without being limited to traditional anizational boundaries or physical locations. Answer: D Difficulty: Easy Reference: p. 13 Fill In the Blanks (n) information system is essential for most anizations to survive and prosper in today’s business environment. Difficulty: Medium Reference: p. 4 (n) information system is posed of interrelated ponents working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an anization. Difficulty: Easy Reference: p. 7 are data shaped into forms that are meaningful and useful to human beings. Difficulty: Easy Reference: p. 7 is the conversion, manipulation, and analysis of raw input into a form that is more meaningful to humans. Difficulty: Easy Reference: p. 8 allows members of the anization to evaluate and correct input. Difficulty: Easy Reference: p. 8 (n) formal information system can be either puterbased or manual. Difficulty: Easy Reference: p. 8 (n) puterbased information system relies on puter hardware and software for the processing and dissemination of information. Difficulty: Easy Reference: p. 8 (n) standard operating procedure is a formal rule for acplishing tasks that have been developed to cope with expected situations. Difficulty: Easy Reference: p. 11 (n) data worker processes the anization’s paperwork. Difficulty: Easy Reference: p. 11 (n) operational manager monitors the daytoday activities of the anization. Difficulty: Easy Reference: p. 12 5 (n) technical approach to information systems includes management science, puter science, and operations research. Difficulty: Hard Reference: p. 13 (n) sociotechnical perspective on information systems says that the performance of the system is optimized when both the technology in the anization mutually adjust to one another until a satisfactory fit is obtained. Difficulty: Hard Reference: p. 14 (n) intra is an internal work based on Inter technology and standards. Difficulty: Easy Reference: p. 25 Chapter 2 Information Systems in the Enterprise（教材 Chapter2） TrueFalse Questions each level of the anization there are information systems supporting the major functional areas of the business. Answer: True Difficulty: Easy Reference: p. 38 2. The principal purpose of operationallevel systems is to develop goals and strategies. Answer: False Difficulty: Medium Reference: p. 38 processing systems work directly with all the other anizational systems. Answer: False Difficulty: Hard Reference: p. 39 4. Transaction processing systems are the basic business systems that serve the operational level of the anization. Answer: True Difficulty: Easy Reference: p. 40 5. Management information systems generally depend on underlying transaction processing systems for their data. Answer: True Difficulty: Easy Reference: p. 44 6. Decisionsupport systems explicitly include userfriendly software. Answer: True Difficulty: Hard Reference: p. 45 7. Management information systems are generally flexible and have a lot of analytical capability. Answer: False Difficulty: Medium Reference: p. 46 8. ESS address nonroutine decisions requiring judgment, evaluation, and insight because there is no agreedon procedure for arriving at a solution. Answer: True Difficulty: Hard Reference: p. 46 support systems serve the management level of the anization, address problems where the procedure for arriving at a solution may not be fully predefined in advance, and use internal information from TPS and MIS. Answer: False Difficulty: Easy Reference: p. 46 10. The various types of information systems in an anization are tightly coupled. Answer: False Difficulty: Medium Reference: p. 48 many different systems is extremely time consuming and plex. Answer: True Difficulty: Easy Reference: p. 48 12. Strategic information systems are the same as strategiclevel systems for senior managers. Answer: False Difficulty: Easy Reference: p. 48 13. The various types of information systems in an anization are tightly coupl