【正文】 Hard Reference: p. 10 7. The business perspective calls attention to the anizational and managerial nature of: A) the bureaucracy. B) information systems. C) puter technology. D) knowledge gathering. Answer: B Difficulty: Easy Reference: p. 11 8. Promoting the anization’s products and services is a business function of: A) manufacturing and production. B) accounting. C) human resources. D) sales and marketing. Answer: D Difficulty: Easy Reference: p. 11 9. Creating products and services is a business function of: A) manufacturing and production. B) finance. C) accounting. D) sales and marketing. Answer: A Difficulty: Easy Reference: p. 11 10. Managing the anization’s financial assets is a business function of: A) manufacturing and production. B) finance. C) sales and marketing. D) accounting. Answer: B Difficulty: Easy Reference: p. 11 11. Maintaining the anization’s financial records is a business function of: A) manufacturing and production. B) sales and marketing. C) human resources. D) accounting. Answer: D Difficulty: Easy Reference: p. 11 12. Maintaining the anization’s labor force is a business function of: A) finance. B) sales and marketing. C) human resources. D) accounting. Answer: C Difficulty: Easy Reference: p. 11 13. This function is responsible for managing the firm39。s stocks and bonds. A) Finance B) Accounting C) Production D) Human resources Answer: A Difficulty: Easy Reference: p. 11 14. Engineers or architects who design products or services are called: A) data workers. B) service workers. C) information specialists. D) knowledge workers. Answer: D Difficulty: Medium Reference: p. 11 15. The technical approach to information systems includes: A) Only the information system itself B) Hardware, software, and intraanizational systems C) People, hardware, and software D) Computer science, management science, and operations research Answer: D Difficulty: Easy Reference: p. 13 4 16. According to the _________________ perspective on information systems, the performance of the system is optimal when the technology and the anization create a good balance A) Existing B) Universal C) Sociotechnical D) Technology infrastructure Answer: C Difficulty: Easy Reference: p. 20 17. Information systems are _____________________ systems. A) behavioral B) sociotechnical C) technical D) optimizing Answer: B Difficulty: Medium Reference: p. 14 18. A virtual anization is a(n): A) entity that grows larger because it can conduct marketplace transactions internally more cheaply than it can with external firms in the marketplace. B) system of formal functions that include planning, anizing, coordinating, deciding, and controlling. C) system of management based on the observation of what managers actually do in their jobs. D) system that uses works to link people, assets, and ideas to create and distribute products and services without being limited to traditional anizational boundaries or physical locations. Answer: D Difficulty: Easy Reference: p. 13 Fill In the Blanks (n) information system is essential for most anizations to survive and prosper in today’s business environment. Difficulty: Medium Reference: p. 4 (n) information system is posed of interrelated ponents working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an anization. Difficulty: Easy Reference: p. 7 are data shaped into forms that are meaningful and useful to human beings. Difficulty: Easy Reference: p. 7 is the conversion, manipulation, and analysis of raw input into a form that is more meaningful to humans. Difficulty: Easy Reference: p. 8 allows members of the anization to evaluate and correct input. Difficulty: Easy Reference: p. 8 (n) formal information system can be either puterbased or manual. Difficulty: Easy Reference: p. 8 (n) puterbased information system relies on puter hardware and software for the processing and dissemination of information. Difficulty: Easy Reference: p. 8 (n) standard operating procedure is a formal rule for acplishing tasks that have been developed to cope with expected situations. Difficulty: Easy Reference: p. 11 (n) data worker processes the anization’s paperwork. Difficulty: Easy Reference: p. 11 (n) operational manager monitors the daytoday activities of the anization. Difficulty: Easy Reference: p. 12 5 (n) technical approach to information systems includes management science, puter science, and operations research. Difficulty: Hard Reference: p. 13 (n) sociotechnical perspective on information systems says that the performance of the system is optimized when both the technology in the anization mutually adjust to one another until a satisfactory fit is obtained. Difficulty: Hard Reference: p. 14 (n) intra is an i