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s, expatriates need to be: ?Competent in their area of expertise ?Able to municate verbally and nonverbally in the host country. ?Flexible, tolerant, and sensitive to cultural differences. ?Motivated to succeed, able to enjoy the challenges, and willing to learn. ?Supported by their families. McGrawHill/Irwin 169。 2023 The McGrawHill Companies, Inc. All rights reserved. Outes Used in Evaluating Training Programs OUTCOME Cognitive Outes Skillbased Outes Affective Outes Results Return on Investment WHAT IS MEASURED ? Acquisition of Knowledge ? Behavior ? Skills ?Motivation ? Reaction to Program ? Attitudes ? Company Payoff ?Economic value of Training HOW MEASURED ? Pencil and paper tests ?Work sample ?Observation ?Work sample ?Ratings ?Interviews ?Focus groups ?Attitude surveys ?Observation ?Data from information system or performance records ?Identification and parison of costs and benefits of the program McGrawHill/Irwin 169。 2023 The McGrawHill Companies, Inc. All rights reserved. Transfer of Training Transfer of Training Climate for transfer Opportunity to use learned capability Technological Support Selfmanagement skills Manager support Peer Support McGrawHill/Irwin 169。 2023 The McGrawHill Companies, Inc. All rights reserved. S K I L L S Basic Skills Cognitive Ability verbal prehension, quantitative ability, and reasoning ability Reading Ability the difficulty level of written materials McGrawHill/Irwin 169。 belief that they can successfully learn the content of the training program. ?Managers can increase employees39。 2023 The McGrawHill Companies, Inc. All rights reserved. Needs Analysis Organizational Analysis Person Analysis Task Analysis McGrawHill/Irwin 169。 2023 The McGrawHill Companies, Inc. All rights reserved. Designing Effective Training Activities 1. Needs Assessment ? Organizational Analysis ? Person Analysis ? Task Analysis