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model to model strategy, because there was a good contrast and good leverage based on multivari see pag 6.Measurement system:As measurement system a Force gage was used.This measurement system passed the isoplot with DR=, DM= lbs, and DP= lbs (see page 4)Clue generation:Stage 1 shows that the Red X doesn’t live in the process. The stage 2 shows that the Red X lives in the door panel. The pair parison shows that the door molding is the part with the best contrast.Statistical confirmation:Once we detected the Red X candidate, I decided to do a B vs C six pack trial, in order to confirm the door molding is the influence to make the customer satisfaction. The six pack passed with 95% of confidence and end count of 6.Irreversible corrective action:To modified the flange mm in length to keep a better position and avoid that the door panel take out of position.Improvements:Reduce warranty cost to repair the door panel caused by poor fit (loose) and eliminate the condition in 100% in vehicles 805/830 models. The amount of money from jul 01 to jul 02 was 11, USD.Lessons learned:We learned that is necessary looking other alternatives using other strategy when is not possible invest money but always focus to guarantee the customer enthusiasm, therefore this project is an example of this.Executive Summary 執(zhí)行總結(jié)項(xiàng)目題目 :右后門板調(diào)整不好 (805/830車型 )。問(wèn)題定義樹(shù)是從 5a5b的基本方法。5aIs Engineering support required?是否需要工程的支持13168。3168。1CorrectProcess?正確的工藝流程Rel. Engineer/SQA/SupplierPartsQuality?零件質(zhì)量Production168。3 Correct Part正確的零件Can any of these cause the problem?11The Reliability Engineer is responsible for determining if parts have changed and overall part quality. If parts quality (out of specification) is determined to be the problem’s root cause, then the RE will: write PRR’s to notify the supplier that there is a problem.可靠性工程師確定零件是否更改過(guò)并對(duì)產(chǎn)品全部質(zhì)量負(fù)責(zé)。4CorrectProcess?正確的工藝過(guò)程ProductionCorrectsCorrectPart?正確的零件Production168。2 Correct Tool正確的工具Can any of these cause the problem?10? Is the Parts Routing current??零件的路徑是否正確? Are the correct part numbers identified on the material racks??是否在料架上標(biāo)識(shí)有正確的零件號(hào)? Are parts stocked in correct location on the rack??在料架上擺放位置是否正確? Do the part numbers on the boxes agree with the rack??包裝盒上零件號(hào)與料架上是否一致? Are all pull cards available??拉動(dòng)卡是否有效? Has a PAA been issued changing part usage??是否有零件用途改變的 PAA? Has the PAA expired??PAA是否過(guò)期? Is error proofing needed??是否需要防錯(cuò)措施? Is existing error proofing device working correctly?? 是否已有的防錯(cuò)設(shè)備運(yùn)行正確Stages 12Production168。3Rel. Engineer/SQA/Supplier 168。4CorrectProcess?正確的工藝過(guò)程CorrectTool?正確的工具CorrectPart?正確的零件Parts Quality?零件質(zhì)量9? Are the correct tools fixtures being used? (both shifts)? 是否使用正確的工具 /夾具 (各班次 )? Are the tools set to the specified torque?? 工具是否設(shè)置成規(guī)定的扭矩? Are they properly calibrated??是否進(jìn)行適當(dāng)?shù)男?zhǔn)? Are both shifts using the same tool?? 是否各班次用同樣的工具? Are the bits or sockets worn??是否螺絲刀或套筒已磨損? Has an extra air hose been attached to the tool?? 是否在工具上有多余的空氣管? Is the tool tied to the Andon system??工具是否與暗燈相連? Has the tool been put on Bypass??是否工具被旁路? Do the tools fixtures have mutilation protection??是否工具 /夾具有損毀保護(hù)? Has the workstation been error proofed?? 工位是否有防錯(cuò)設(shè)施? Does the workstation layout allow the operator to work effectively?? 是否工位的布置適合操作者有效的工作? Has the Preventive Maintenance been done? (check log)? 是否進(jìn)行了預(yù)防性維修 (檢查表 )? Are tools functioning correctly?? 工具功能是否正確Stages 12ProductionCorrectsProduction168。2Production168。4CorrectProcess?正確的工藝過(guò)程CorrectTool?正確的工具CorrectPart?正確的零件Parts Quality?零件的質(zhì)量8168。2Production168。8168。 The initial investigation (Stage 1) is done where the defect was identified.最初的調(diào)查 (第一步 )應(yīng)在發(fā)現(xiàn)缺陷的地方開(kāi)始Stage 2 is only used when the investigation in Stage 1 determined that the cause of the problem was from an upstream source. 第 2步只能當(dāng)?shù)谝徊降恼{(diào)查 ,確定問(wèn)題是來(lái)源其他方