【正文】 it mean to us) 6?的成效（對我們意味著什么） Six Sigma is delivering tangible cost savings to major anisations 6?為主要機構(gòu)節(jié)約的可收回成本 General Electric: $12B savings over 5 years: 5年節(jié)約 120億 $ ? Added approximately $1 to GE’s EPS. GE每股利潤增加約 1$. ? Man Stanley Dean Witter calculated that Six Sigma saved GE $6B in 2022, or % of Sales. Man Stanley Dean Witter 計算出 6?2022年為 GE節(jié)約 60億 $，或 ％的銷售額。 Answers …. 問題與回答 2022/6/2 18 Flextronics Corporate Presentation ? 20,000 lost articles of mail per hour每小時遺失 20220件郵件 ? Unsafe drinking water almost 15 minutes each day 每天約 15分鐘的不安全飲用水 ? 5,000 incorrect surgical operations per week每周 5000例錯誤的外科手術(shù) ? 2 short or long landings at most major airports each day 大多數(shù)機場每天 2次或不足或過長的著陸 ? 200,000 wrong drug prescriptions each year 每年 202200張錯誤藥方 ? No electricity for almost 7 hours each month 每月停電約 7小時 Practical Meaning of “99% Good” “99％ 好”的實際意義 3? Capability能力 Historical Standard過去的標準 % LongTerm Yield 4? Capability能力 Current Standard當前的標準 % LongTerm Yield 6? Capability能力 New Standard 新標準 % LongTerm Yield The Classical view of performance 性能的經(jīng)典觀點 2022/6/2 19 Flextronics Corporate Presentation 99% Good is Not Good Enough 99％ 好還不夠好 5,000 incorrect surgical procedures each week 每周 5000例錯誤的外科手術(shù) 20,000 lost articles of mail each hour 每小時遺失 20220件郵件 No electricity for almost 7 hours each month 每月停電約 7小時 Unsafe drinking water for almost 15 minutes each day 每天約 15分鐘的不安全飲用水 2022/6/2 20 Flextronics Corporate Presentation % Good好 (6 Sigma) 20,000 lost articles of mail per hour 每小時遺失 20220件郵件 Unsafe drinking water for almost 15 minutes each day 每天約 15分鐘的不安全飲用水 5,000 incorrect surgical operations per week 每周 5000例錯誤的外科手術(shù) Two short or long landings at most major airports each day 大多數(shù)機場每天 2次或不足或過長的著陸 200,000 wrong drug prescriptions each year每年 202200張錯誤藥方 No electricity for almost seven hours each month每月停電約 7小時 Seven articles lost per hour 每小時遺失 7件郵件 One unsafe minute every seven months 每 7個月 1分鐘的不安全飲用水 incorrect operations per week 每周 One short or long landing every five years 每 5年 1次或不足或過長的著陸 68 wrong prescriptions per year 每年 68張錯誤藥方 One hour without electricity every 34 years每 34年停電 1小時 99% Good好 ( Sigma) Six Sigma Practical Meaning 6?實際意義 2022/6/2 21 Flextronics Corporate Presentation Six Sigma in daily life …. 6?在日常生活中 …. IRS Tax Advice IRS 繳稅 單 7 Sigma Level ?水平 1,000,000 100,000 10,000 1,000 100 10 1 PPM百 萬分率 Restaurant Bills飯店 帳單 Payroll Processing薪水 冊處理 Baggage Handling行李 的搬運 Airline Safety Rate 航線 安全率 3 4 5 6 2 1 2022/6/2 22 Flextronics Corporate Presentation Why many panies adopting Six Sigma?為什么如此多的公司采用 6?？ How do they know Six Sigma reduces cost? 他們?nèi)绾沃?6?能降低成本 ？ To reduce By linking it to what matters … 通過與實質(zhì)相聯(lián)系 … 2022/6/2 23 Flextronics Corporate Presentation Cost Of Poor Quality (COPQ) 低質(zhì)的代價 Costs that are associated with有關(guān)的代價 ? Internal failure costs內(nèi)部故障成本 ? External failure costs外部故障成本 ? Inspection/QA costs檢驗成本 ? Prevention costs (. maintenance)預防成本（如維護） ? Lost opportunity costs機會錯失成本 There is a correlation between a pany’s COPQ and the ? rating of its key processes 公司的 COPQ與關(guān)鍵過程的 ?級別之間有相關(guān)關(guān)系 What is the Cost of Poor Quality? 低質(zhì)的代價是什么？ 2022/6/2 24 Flextronics Corporate Presentation Old Philosophy: 原來的基本原理： LSL下線 USL上線 Nom名義尺寸 No Loss無損失 Loss due to Scrap amp。用戶達 43％。Proposed SolutionsP r o ce ss o r P r o d u ct N a m e : P r e p a r e d b y: P a g e _ _ _ _ o f _ _ _ _R e sp o n si b le : F M E A D a t e ( O r ig ) _ _ _ _ _ _ _ _ _ _ _ _ _ _ ( R e v ) _ _ _ _ _ _ _ _ _ _ _ _ _P r o c e s s S t e p / I n p u t P o t e n t i a l F a i l u r e M o d e P o t e n t i a l F a i l u r e E f f e c t sSEVP o t e n t i a l C a u s e sOCCC u r r e n t C o n t r o l sDETRPNA c t i o n s R e c o m m e n d e d R e s p . A c t i o n s T a k e nSEVOCCDETRPNW h a t is t h e p r o ce ss st e p / I n p u t u n d e r in v e st ig a t io n ?I n w h a t w a ys d o e s t h e K e y I n p u t g o w r o n g ?W h a t is t h e im p a ct o n t h e K e y O u t p u t V a r ia b le s ( C u st o m e r R e q u ir e m e n t s) o r in t e r n a l r e q u ir e m e n t s?How Severe is the effect to the cusotmer? W h a t ca u se s t h e K e y I n p u t t o g o w r o n g ?How often does cause or FM occur? W h a t a r e t h e e x ist in g co n t r o ls a n d p r o ce d u r e s ( in sp e ct io n a n d t e st ) t h a t p r e v e n t e it h t h e ca u se o r t h e F a ilu r e M o d e ? S h o u l d i n c l u d e a n S O P n u m b e r .How well can you detect cause or FM? W h a t a r e t h e a ct io n s f o r r e d u ci n g t h e o ccu r r a n ce o f t h e C a u se , o r im p r o v in g d e t e ct io n ? S h o u l d h a v e a c t i o n s o n l y o n h i g h R P N 39。R P /T S amp le S iz e S amp le F r equ ency Co n t r o l M et h o d Rea ct io n P lanRevised Control PlanTask W ho Earliest Start4/16/28/3Project Plan (Gantt Chart) Training amp。C u s t.R ec .V alu eI n tr in s icR ig h tF ir stT im eD i stan c e T i m eT o ta l D ista n c eR a w C y c le T im eX F a c to r 3QT C6. Prioritize, Pla n and Test Proposed SolutionsSol ut ion I m pact Tim e Cos t 8 2 10 4 1 2 10 6 11. 3/10 Install Hea ter2. Regrind Blade Basic DOEOutput1 2 Sh if t