【正文】 ........................................................................................114. 會員服務 ...........................................................................................................................................11 會員基本資料修改 .....................................................................................................................11 會員個性化資料修改 .................................................................................................................11 會員信息查詢 .............................................................................................................................12 會員積分查詢 ......................................................................................................................................12 積分消費查詢 ......................................................................................................................................12 服務標準查詢 ......................................................................................................................................12 服務信息查詢 ......................................................................................................................................13 會員卡管理 .................................................................................................................................13 會員卡申請 ..........................................................................................................................................13 會員卡領取 ..........................................................................................................................................13 掛失 ......................................................................................................................................................13 解掛 ......................................................................................................................................................14 補發(fā)/換發(fā) .............................................................................................................................................14 注銷 ......................................................................................................................................................14 卡信息查詢 ..........................................................................................................................................14 會員業(yè)務受理 .............................................................................................................................14 會員咨詢 .....................................................................................................................................14 積分到期通知 .............................................................................................................................15 積分消費 .....................................................................................................................................15 會員服務公告 .............................................................................................................................15 會員人情服務 ...........................................................................................................................155. 積分管理 ...........................................................................................................................................16 積分模型 .....................................................................................................................................16 積分標準管理 .............................................................................................................................17 積分有效期管理 .........................................................................................................................17 積分消費規(guī)則管理 .....................................................................................................................17 積分有效期預警管理 .................................................................................................................17 積分計算 .....................................................................................................................................17 積分調整 .....................................................................................................................................18 積分消費自動處理 .....................................................................................................................18 積分成本管理 .............................................................................................................................186. 會員卡資源管理 ...............................................................................................................................18 會員卡入庫 .................................................................................................................................19 會員卡發(fā)放 .................................................................................................................................19 會員卡調節(jié) .................................................................................................................................19 會員卡退回 .................................................................................................................................19 會員卡作廢 .................................................................................................................................19 會員卡盤存 .................................................................................................................................20 會員卡狀態(tài)查詢 .........................................................................................................................20iii / 95 會員卡狀態(tài)修改 .........................................................................................................................207. 俱樂部會員活動管理 .................................................................................