【正文】 Responsibilities, conditions and importance of CIO Information security knowledge 供應(yīng)鏈管理（SCM） Supply Chain Management (SCM) 企業(yè)門戶 Enterprise Portal 客戶關(guān)系管理（CRM ）在企業(yè)的應(yīng)用 Customer relations management (CRM) in enterprise39。 企業(yè)信息化的概念、目的、規(guī)劃和方法 Concept、 purpose 、planning and methods of enterprise information 我國政府信息化的策略 Our country Government informationization strategy 電子政務(wù)建設(shè)中政府的作用和地位 Government39。 電子政務(wù)的概念、內(nèi)容和技術(shù)形式 Egovernment39。 監(jiān)理中的組織協(xié)調(diào) Organization and coordination in supervising Informationization basic knowledge Information and Informationization Government Informationization and Egovernment 監(jiān)理中的質(zhì)量、投資、進(jìn)度和變更控制 Quality, investment, progress and change control in supervising 監(jiān)理的基本方法和工作流程 Basic methods and work processes of supervising 財務(wù)績效評估 Financial performance assessment Information system engineering supervising 信息系統(tǒng)項目整體績效評估原則 Principle of information system project overall performance assessment 知識管理常用的工具和手段 Commonly used knowledge management tools and instruments 知識管理對項目管理的意義 Knowledge Management on the significance of project management 業(yè)務(wù)流程評估與持續(xù)優(yōu)化 Business process assessment and continuous optimization Knowledge Management 業(yè)務(wù)流程建模 Business Process Modeling 業(yè)務(wù)流程改造 Business Process Reengineering 戰(zhàn)略評估 Strategic assessment Users Business Process Management 戰(zhàn)略制定 Strategic planning 協(xié)作管理 Collaborative (Cooperation) management Strategic Management 范圍管理 Scope Management 大型、復(fù)雜項目和多項目的計劃過程 Large, plex projects and multiproject planning process 需求跟蹤 Requirement trace Information systems project management advanced knowledge 、復(fù)雜項目和多項目管理 Large, plex projects and multiproject management 需求變更控制 Requirements change control 審計控制 Audit Control Requirements management 團(tuán)隊支持 Team support 過程支持 Process support 變更控制 Change Control 配置管理的基本概念 Basic concept of configuration management 外包管理 Outsourcing management Documentation and configuration management 供方選擇 Select sellers 合同的編制 Plan contracting 采購計劃的編制 Plan purchases amp。 主要風(fēng)險時間跟蹤方法 The main risk time tracking method Project procurement amp。 風(fēng)險應(yīng)對計劃的編制 Risk response planning 定性風(fēng)險分析 Qualitative risk analysis 風(fēng)險識別及IT項目風(fēng)險來源 Risk identification amp。 風(fēng)險的定義與風(fēng)險承受度 Definition of risk and risk tolerance 績效報告 Performance reporting 溝通計劃編制 Communications planning 溝通原理 Communication principle 項目團(tuán)隊建設(shè) Develop project team 人力資源計劃編制 Human resource planning 項目質(zhì)量保證 Perform quality assurance 項目成本的控制 Project cost control Project quality management 項目成本估算 Project cost estimating 進(jìn)度控制 Schedule control Project cost management 活動歷時估算 Activity duration estimating 活動排序 Activity sequencing 范圍控制 Scope control 項目進(jìn)度管理 Project time management 工作分解結(jié)構(gòu)（WBS）的創(chuàng)建 Create WBS(Work Breakdown Structure) 范圍計劃編制 Develop project scope management plan 整體變更控制 Integrated change control 項目管理計劃的制定 Develop project management plan 項目章程的制定 Develop project charter 項目招投標(biāo)流程及管理 Project bidding process and management Project integration management 可行性分析及可行性分析報告編寫 Feasibility analysis and feasibility analysis report pilation 項目管理過程對應(yīng)關(guān)系 Relationship between project management process Initiating a project and bidding management 項目管理過程與項目管理過程組 Project management process and project management process group 組織的影響 Organization39。 項目生命周期 Project life cycle 項目管理師應(yīng)該具備的技能和素質(zhì) Skills and the quality of Project Manager 項目管理與運(yùn)行管理、戰(zhàn)略實(shí)施的區(qū)別與聯(lián)系 Difference and relation between project management 、operational management and the implementation of the strategy 項目管理知識體系 Project Management Body of Knowledge 網(wǎng)絡(luò)規(guī)劃、設(shè)計與實(shí)施 Network planning, design and implementation 2. 信息系統(tǒng)項目管理 Information System Project Management Basis of Information System Project Management 機(jī)房工程 Machine room engineering 光網(wǎng)絡(luò)技術(shù) Optical Network Technology 網(wǎng)絡(luò)存儲技術(shù) Network Storage Technology 網(wǎng)絡(luò)服務(wù)器 Network server 網(wǎng)絡(luò)分類 Network category