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強化旅客列車安全管理_提高旅客列車服務質(zhì)量(參考版)

2024-11-09 18:59本頁面
  

【正文】 讓我來幫忙。我想如果把它放在行李架上就更好了。No,thank think I can manage it ,請問哪個方向可以到服務臺?Execuse me ,but which direction leads to the Reception/Service counter,please? 92.服務臺嗎?先生,這個方向。我領您去好嗎? Why,of course, keep this way on,you’ll find the dining car after two I show you to ? 90.謝謝。Yes?There’s one at each end of the car just outside the doors over there and ,請問餐車怎么走?Execuse you show me the way to the dining car,please? 89.好的,先生。Happy .乘:先生,對不起。Happy New .圣誕快樂。Take care。It’s very kind of you to say sure I like it very our regulation doesn’t allow us to accept any presents from , thank you all the .歡迎下次再來。您的心意我領了。能為您服務,我很高興。Ladies and Gentlemen, our train has been running for hours and ’ll arrive at our destination Lasa(Shanghai)Railway permit us to thank you for all your .歡迎您對我們的工作多提寶貴意見。Hello, we’ll get to Shanghai(Lasa)Railway Station .請您檢查一下隨身攜帶的行李物品,準備下車。我可以把這些杯子和殘余物品拿走嗎? Excuse me。Thank for your .請問您需要什么? What would you like? 71.女士(先生)您好,我們準備了各種飲料(礦泉水、飲料)供您挑選。That’s all .謝謝你的忠告。Yes, of course, with .謝謝光臨,請走好。Please give your ments on our .當然可以。How do you do!Which would you like, Chinses food or western food? 60.西餐有面包、牛奶、煎雞蛋、火腿、紅腸。Good morning/afternoon/ to have your dining .請進,請到這里就座Please e may have a seat .我們餐車供應中餐、西餐,這是菜單。The breakfast would be ready at 6:00 in our dining .餐車在列車中部9號車廂,您要就餐的話,請朝前(后)走。The light in coach will be switched off soon, please put your stuff .明天見。The airconditioner is all you feel too cold, I’ll set it for a higher .女士們,先生們,現(xiàn)在我們要檢查一次車票,請大家配合出示車票。I’m sorry, ’ll have the airconditioner regulated at .空調(diào)沒問題。Please go to the smoke_car when you .對不起,先生。車廂內(nèi)不許吸煙。Excuse me, have to deal with some emergency, please make a way for you ? 44.廁所有人,請等一下。After .對不起,請讓我過去好嗎? Excuse me, may I pass through? 43.對不起,我有點急事要處理,請讓一讓。讓我領您去吧,請這邊走。This little boy need mend a child’s .小孩票價按大人票價50%計算,臥鋪票與大人相同。我來幫忙好嗎? I’ve got a seat for you, that’s think you have to I help you? 37.請付差額票價21元。Wait for a ’ll check the seat to see if there’s a spare .有一個空著的座位,是19號。All ’ll make the .您發(fā)燒嗎?Are you running a temperature? 34.祝您早日康復。讓他給您檢查一下。Sorry, there isn’t a I’ll try to spot a doctor in the passengers over the audio .這位是吳醫(yī)生。It’s .真遺憾,車上沒有隨車醫(yī)生。您看,我們快到一個有名的風景區(qū)了。給您藥。You are is my .對不起,能占用您一點時間嗎?Excuse me, but could you spare me a moment? 25.女士,請您再說一遍好嗎? Please pardon, madam? 26.您哪兒不舒服嗎? Are you all right? 27.當然可以。Enjoy your tea, .別客氣。The chief conductor?Usully you can find him at the Serve me show you this way ,.乘:下午好,這位先生要見您,(轉向旅客)這是列車長陳先生。We hope you have a pleasant .先生(女士),我能為您做點什么?Is there anything I can do for you, sir(madam)? 13.客:對不起,請問哪里可以找到列車長?Execuse me,but where can I find the chief conductor,please? 14.乘:列車長嗎?通常可以在服務臺找到他,讓我領您去吧。The toilet is at each end of the .如果您有事,請隨時跟我們說。Let me see(look at his watch)…you have five minutes to spare,.客:您好!請問列車規(guī)定在什么時候到達天津?Hello,what time is the train due to arrive in Tianjin,please? 乘:天津嗎?今天上午10點鐘 Tianjin ?At 10 .(在站臺上)女士們,先生們:開車鈴響了,請大家上車,列車馬上就要開車了。謝謝。Your ticket, please? Thank way, it one is .(在列車上)對不起,列車馬上就要開車了。到了。Thank you, please get .請問您的車票呢?謝謝。(ladies and gentlemen)Wele to board our .請出示您的車票。英文:Please take care of your children and don’t allow them to run around in the coach or play at the door.(7)珍愛環(huán)境,舉手之勞,請您將吃剩下的果皮、快餐盒放在垃圾袋內(nèi),以保持車內(nèi)衛(wèi)生。(根據(jù)列車設備的實際情況)英文:Vacuum toilet is applied in this train in order to keep sanitation along the railway don’t litter into the toilet, so as to ensure the normal use of the you.(According to the actual situation of the train equipments)(5)當您出入車廂、廁所、開關車門時,請注意不要把手扶在門縫處,以防把手擠傷。英文:For the sake of yours and other people’s health, please don’t smoke in the train.(3)本次列車是動力快速列車,運行速度比較快,您在車內(nèi)行走時請注意安全。英文:Ladies and Gentlemen, there is some breakdown on the front line and the train cannot pass our train needs to change to pass by the stations of to the terminal station of .Now, I’d like to introduce to you the rules of train detouring:(1)Passengers who would get off the train at station please pay attention that the train will not go through these stations you decide to wait and continue your trip, please notice the announcement at the you decide not to travel, you can return your ticket at the station, and we will give you an immediate full you decide to go back to the original departure station, we will send you back for free, and refund your ticket fare at the original departure station.(2)Passengers who would get off the train at station can still use the original ticket and will arrive at the destination station after a detour, no refund for anyoverpayment and no supplemental payment for any the train detouring, the ticket cannot be returned.(3)During the detouring, no one is allowed to get off the .中途提示(可在列車滾動屏使用)(1)請您看管好自己的行李物品,貴重物品請隨身攜帶。(3)繞道運行中,旅客不能中途下車?,F(xiàn)在,向大家介紹列車繞道運行的有關規(guī)定:(1)到站下車的旅客請注意,由于列車繞道運行,前方不再經(jīng)過這些車站,如您愿意等候繼續(xù)旅行,請注意車站公告;如您要停止旅行,請到車站辦理退票手續(xù);如您要返回原發(fā)站,鐵路將免費送回,并在原發(fā)站退還有效車票栗價。以上向大家介紹的是列車停運的有關規(guī)定。(2)如您愿意返回發(fā)站,可以免費送回,并在發(fā)站退還有效車票的票價;如您返回中途站要求停止旅行,退還己收車票票價與發(fā)站至停止旅行站的車票票價差額。英文:Ladies and Gentlemen, our train will shorten the stopping time at stations in order to restore who get off the train at station please get ready to wait at the train door, and who decide to get off the train for a walk or to buy some food please don’t leave the coach far pay your attention to the ring of departure, and get on the train as soon as the bell .列車停運中文:旅客朋友你好,由于前方線路發(fā)生故障,列車運行到站后要停止運行。在站下車的旅客,請?zhí)崆白骱脺蕚涞杰囬T口等候下車。因列車晚點給您的旅行造成不便,在這里我代表鐵路部門向您表示誠摯的歉意,我們工作人員將努力為您提供服務,同時,請您給予諒解。請各位旅客協(xié)助我們維持好車內(nèi)秩序。列車在車站要停留個小時左右(列車要暫時在本站停留,開車時間還沒有確定)。)英文:Ladies and Gentlemen, may I have your attention please? There is an emergency here.(A pregnant passenger on board this train is going to give birth to a baby very soon.)Because the train’s medical staff is not available, could anyone who happens to be a medical doctor please e to the No. coach to help the patient(the baby delivery)? Thank you very much.(Ladies and Gentlemen, there is an emergency ill passenger
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