6西格瑪執(zhí)行中的成功因素(參考版)
2025-01-14 23:33本頁(yè)面
【正文】 Iomega Corporation (NYSE: IOM) today announced that it was awarded the Most Improved Supplier Award by Dell Computer Corporation for its ontime delivery of highquality Zip(R) drives and bestinclass customer service during 1998.Marty Garvin, vice president, procurement, Dell, states, “l(fā)omega公司一直都在為顧客提供最好的服務(wù) Iomega is clearly mitted to providing bestinclass service to customers.”“通過(guò)模擬生產(chǎn)和 6 過(guò)程改善原則的采用的實(shí)施， lomega已經(jīng)在生產(chǎn)和分銷過(guò)程取得了實(shí)質(zhì)性的改善。 Jul 30 – 最終項(xiàng)目 /黑帶評(píng)審 Final project/BB review216。 Jun 24 – 選擇項(xiàng)目并排出優(yōu)先級(jí) Select and prioritize projects216。 Apr 27 May 28 Site Assessments216。 Apr 1214 – 公司業(yè)務(wù)小組 Company Business Team Workshop (Officers and Key Directors)216。 Delta’s 生意還是照常進(jìn)行－如果 6 消失，沒有人會(huì)注意到 Business as usual if Six Sigma disappeared, no one would notice 提升與 6 活動(dòng)無(wú)關(guān) Promotions not linked to Six Sigma activities 沒有大黑帶的內(nèi)部資源的發(fā)展支持計(jì)劃 No development of MBB internal resources to support program 從一個(gè)黑帶到另一個(gè)黑帶，體系和領(lǐng)導(dǎo)方式幾乎沒有什么變化 Few changes in systems and leadership style from one Wave of BB’s to the next 學(xué)生常在培訓(xùn)中表現(xiàn)出對(duì)小的計(jì)劃定義模糊 Students consistently show at training with poorly defined, small projects16 Breakthrough Technologies, Inc.Example of using Metrics to Drive the Program(Actual Q3 Metrics for a $4B Business)17 Breakthrough Technologies, Inc.Simple Summary of Q3 Metrics18 Breakthrough Technologies, Inc.長(zhǎng)期計(jì)劃追蹤 Longterm Program TrackingSix Sigma begins$ less in COPQ29% Increase in Capacity13% Increase in Rolled Yield19 Breakthrough Technologies, Inc.Real Results in the First Year20 Breakthrough Technologies, Inc.領(lǐng)導(dǎo)藍(lán)圖? 用戰(zhàn)略性計(jì)劃闡明藍(lán)圖? 建立生產(chǎn)力基線廠家、范圍? 基于價(jià)值、資源、reg’d、 時(shí)間的優(yōu)先項(xiàng)目? 選擇導(dǎo)入領(lǐng)導(dǎo)層的重點(diǎn)項(xiàng)目? 責(zé)任檢查：業(yè)務(wù)和個(gè)人選擇正確的項(xiàng)目選擇培訓(xùn)合適的人員展開執(zhí)行改善計(jì)劃操作精通管理 維持獲利? 確保正確的領(lǐng)導(dǎo)和所屬? 展開培訓(xùn)計(jì)劃? 致力于培訓(xùn)和應(yīng)用? 確保后備支持的來(lái)源? 測(cè)量過(guò)程? 分析過(guò)程? 改善過(guò)程? 控制過(guò)程? 經(jīng)常檢查，掃除障礙? 檢核真實(shí)的業(yè)務(wù)影響（財(cái)政）? 持續(xù)溝通進(jìn)步? 與行為管理和 RR聯(lián)系起來(lái)? 執(zhí)行有效控制計(jì)劃? 以過(guò)程為中心的定期行為培訓(xùn)? 每季度檢查系統(tǒng)的有效性? 不斷識(shí)別和推出新計(jì)劃過(guò)程輸出過(guò)程輸出 :編號(hào)過(guò)程輸入過(guò)程輸入 :戰(zhàn)略性年度業(yè)務(wù)目標(biāo)21 Breakthrough Technologies, Inc.現(xiàn)行開展計(jì)劃 Actual Deployment Plan216。 Plus’s 顧客在培訓(xùn)中的表現(xiàn)和培訓(xùn)中顧客數(shù)據(jù)的使用 Customers show up at training and customer data used in training 早期結(jié)果調(diào)節(jié)文化差異 Early results leveraged into culture change 在 6 中，個(gè)人變化與表現(xiàn)密切相關(guān) Personnel changes are clearly linked to performance in Six Sigma 黑帶，綠帶和大黑帶在領(lǐng)導(dǎo)層呈階梯狀上升 BB’s, GB’s and MBB’s move up ladder to leadership positions quickly 人們積極的進(jìn)行 6 的培訓(xùn) People actively pursue Six Sigma training 執(zhí)行新的體系來(lái)支持 6 New systems implemente
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