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6.TOAST,TEA,COFFEE BROUGHT TO TABLE BY BUTLER管家應(yīng)將吐司、茶水、咖啡送至餐桌。4.HOT DISHES SERVED BUFFET STYLE FROM SIDEBOARD 熱菜以自助餐形式提供,均放置在選餐臺(tái)上。2. JUICE GLASS PLACED ABOVE TEA CUP AND SAUCER 果汗杯放置在茶杯和茶碟上方。 Butter Plate面包黃油碟11. Butter Knife黃油刀12. Dessert Spoon and Cake Dessert Fork甜點(diǎn)匙和甜點(diǎn)叉13. Sterling Water Goblet水杯14. Red Wine Goblet紅酒杯15. White Wine Goblet白酒杯BREAKFAST PLACE SETTING早餐餐桌擺放TEA SPOONCUP amp。Sequence of Service服務(wù)順序子 1 .Assist in seating the guest協(xié)助客人就座2. Assist with napkins幫客人展開(kāi)餐巾3. Pour water倒水4. Offer bread上面包5. Pour wine倒酒6. serve 1st course上頭盤7. Offer more wine, bread, water添酒、面包、水8. When all guest have finished clear 1st course plates當(dāng)所有客人均用完頭盤后9. Remove any unwanted cutlery移除一切多余餐具10. Serve 20 course (this could be a salad)上第二道菜(可以是沙拉)1I.When ail guests have finished clear plates所有客人用完后,移除餐具12. Offer 2nd wine if necessary如有必要,再次倒酒13.Serve main course (entree)上主菜14. Check with guests that all is satisfactory確定客人一切滿意15.Top up wine and water as required, offer more bread根據(jù)需要斟酒、倒水及添置更多的面包16. When all guests have finished clear all plates客人用完后,移除一切餐具17. Clear unwanted cutlery, glasses and cruets 移除多余餐具、杯子和調(diào)味瓶18. Offer Dessert Menu遞上甜點(diǎn)列單19. Take order for desserts and coffee 記錄甜點(diǎn)和咖啡訂單20. Set table for dessert 擺置餐具以備上甜點(diǎn) dessert ( serve coffee at same time)上甜點(diǎn)(同時(shí)上咖啡)22. Remove dessert plates, Serve coffee, offer liqueurs 客人用完后,移除甜點(diǎn)碟、上咖啡,倒甜酒23. Offer more coffer if appropriate 如有必要,添置咖啡24. Enquire if guest need anything further 詢問(wèn)客人是否還需要其他服務(wù) Formal Dinner Place Setting正式餐具擺置1. Napkin餐巾2. Fish Fork魚(yú)叉3. Dinner or Main Course Fork主菜叉4. Salad Fork沙拉叉5. Soup Bowl amp。s a dining experience套間內(nèi)就餐是一種體驗(yàn),而不只是為了吃飯。口 Cold or chilled food must not be allowed to warm up冷盤或冷凍食品無(wú)需加熱???Lay the table neatly and creatively桌面擺置應(yīng)整潔干凈而富有創(chuàng)意口 Ensure that all equipment that you need is close by before service服務(wù)開(kāi)始前,確保所需工具均放置在手邊口 Have spare equipment close by in ease of spillage, accidents or dropped items準(zhǔn)備一套備用工具放在旁邊,防止服務(wù)時(shí)萬(wàn)一出現(xiàn)外溢、小事故或物品掉在了地上等。s sauce (if necessary)上布丁和味碟(如有必要)O Serve the pudding wine, (sautemes or champagne)上布丁酒(蘇恩特白葡萄酒或香檳酒)O Keep the wine and water topped up不停斟添酒水O Clear pudding plates, (two at a time, NEVER stack)清理布丁碟(一次只清理兩個(gè)菜碟,不要堆放)O Lay the cheese plates上奶酩碟O Serve the cheese上奶酪O Clear the cheese客人用完后,清理奶酪碟O Lay the dessert plates上甜點(diǎn)碟O Offer the dessert fruit上甜點(diǎn)水果O Lay the coffee cups, if your employer wishes to have it served at the table如果主人提出了要求,則上咖啡杯O Pour the coffee and cream, offering sugar (you may place sugar onto the table)上咖啡和奶油、糖(將糖瓶放置在桌上)In Room Dining套房?jī)?nèi)就餐服務(wù)口 Always try to take order in advance to give yourself time for preparation提前接受訂單,給自己留下充分的準(zhǔn)備時(shí)間。s wishes.此訂單將根據(jù)主人的希望確定;口 There are obviously correct ways in which meals should be served這是上餐的正確方式口 As in all things, some employers may have their own ideas you must follow their requests.有些主人可能會(huì)提出自己的想法,請(qǐng)一定遵照他們的請(qǐng)求口 The following is the correct manner of service以下是正確服務(wù)方式的舉例:口 It will start it from when the dining room is prepared,服務(wù)始于餐廳的籌備口 Curtains are drawn, the lights dimmed and the fire and candles are lit拉上窗簾,燈光灰暗、點(diǎn)上壁爐和蠟燭口We will presume that the entire five course dinner is to be served `Butler Style39???In the event of a hitch or problem for host, guest or staff you are the one person that they all look to for a solution.一旦宴會(huì)進(jìn)程中,主人、客人或員L出現(xiàn)了問(wèn)題或差錯(cuò),您是他們尋求幫助的對(duì)象。s point of view從客人的角度口They will be expected to arrive on time, wear the appropriate clothes, engage in conversation他們需要按時(shí)到達(dá)、穿著得體、融入交談之中口Follow the rules of etiquette dictated by the type of occasion遵守這類場(chǎng)合的基本禮儀口Their expectations are to be served in a manner which reflects the lifestyle and personalities of their host and hostess他們的期望能夠男女主人的喜好和生活方式得到相應(yīng)的招待三、The household staff39。STANDARD:標(biāo)準(zhǔn): FILE 文件PROCEDURE:ORGANIZING A DINNER PARTY 規(guī)程:宴會(huì)組織 口There are four perspectives from which to view it:從四個(gè)方面去看:一、From the host39。.If they fall off they are easily spotted in any foodstuffs一旦急救箱物品掉落在地上,能夠很快的將他們從食物中找出.Although the above list is a good basic one, it may be sensible to add the following items in order tmost eventualities:上述物品是必需品,為了不時(shí)之需,最好能配齊以卜物品:.Scissors剪刀.Tweezers鑷子.Safety pins安全別針.Tape膠帶.Cotton wool棉球.Disposable gloves一次性手套.Finger bandage applicator and gauze紗布繃帶.Paracemmol撲熱息痛.Cream for insect bites蚊蟲(chóng)叮咬藥膏.Acriflex cream, (excellent for bums and really an essential for all kits)燙傷膏(主要用于燙傷燒傷,是急救箱內(nèi)需要配備的關(guān)鍵物品)o The contents of the first aid kits must be suited to the area of the world that you are working急救箱內(nèi)物品必須符合工作場(chǎng)所的具體需要o Add items to deal with anticipated events that may occur in your location如工作中需要配備其他物品以備不時(shí)之需,則應(yīng)在急救箱中配齊該物品o In any household with staff it is a good practice to send at least two members of the staff to a first aid course每戶必須至少有兩名員工接受過(guò)正規(guī)的急救訓(xùn)練o This will enable a victim to receive knowledgeable help immediately這樣有助于受傷者能夠立即獲得必要的科學(xué)的急救o Remember to include yourself in the list of staff attending any courses.安排培訓(xùn)課程時(shí),注意講自己也列入學(xué)員之列o NOTE: Always remember to take a first aid kit with you if you are required to acpany any outdoor expeditions, . shooting parties, piics or any country pursuits, with additional blankets, torches auwhistle.注:一旦需要外出旅行,請(qǐng)隨身攜帶一個(gè)急救箱。.Stocks are plete and that any out of date contents are replaced immediately.一切工具完整無(wú)缺,一旦物品過(guò)期,則立即更換補(bǔ)齊。.In a large house more kits will be required and should be kept at different points如果房屋過(guò)大,還需要在不同地方放置兒個(gè)急救箱以備不時(shí)之需。.One in the kitchen and one in the butler39。s White shirts:男士白襯衫Baby feedi眼bottles嬰兒奶Washing detergent清潔劑Hot water bottles熱水瓶Baby powder嬰兒