【正文】 PROCEDURES ● Training Manager should post the Monthly Training Calendar onto Training Notice Board, as well as the participant name list and/or nomination list once the enrolment is confirmed by the concerned HODs. ● It is strongly advised that Training Manager should give a brief presentation to all HODs for any newly designed courses to introduce the course objective and key contents before mencing. ● For courses exceed 3 hours (。 time, Venue, Trainer, Class size, Enrolment ways amp。 security at work 6. Foreign languages skills 7. Communication skills 8. Secretarial skills 9. First aids 10. Hygiene amp。 PROCEDURES II. IN HOUSE TRAINING GENERIC TRAINING Accor, mitted to skills development ACCOR HR CHINA 2020 POLICY amp。 PROCEDURES 6. Transfer the tasks with ―― into (department training format) with the productivity ratio。 PROCEDURES Accor, mitted to skills development ACCOR HR CHINA 2020 POLICY amp。 PROCEDURES Department: ____________________________ Position: ____________________________ Knows how to and does + Doesn‘t know / does poorly Knows how to but doesn‘t perform 0 Productivity ratio=number of ‖+ ― for each task/ total number of staff Total productivity ratio=total ―+ ‖ / (total number of staff X total number of tasks) 1. List all your employees per position and list the tasks list requested to hold this position 2. Analysis the performance of each staff per task and calculate the number of ―+‖, ―0‖ and ―― 3. Calculate the productivity ratio for each task for the same position in your department 4. Calculate the total number of ―+‖, ―0‖, ―― 5. Calculate the total productivity ratio of your department for the same position 6. Transfer the tasks with ―― into (department training format) with the productivity ratio。 * Please indicate the increasment % of the productivity(P) and/or sales (S),or decreasment of guest plaints (GC)on a quarterly basis.請(qǐng)季度性寫(xiě)明生產(chǎn)率提高 %及 /或銷(xiāo)售額度增加 %,或客戶投訴降低 %。 Linen 洗衣房及布草房 0 0 0 DIV/0! Human Resources 人力資源部 0 0 0 DIV/0! Personnel 人力資源 0 0 0 DIV/0! Training 培訓(xùn)部 0 0 0 DIV/0! Sales amp。 Telephone 商務(wù)中心及電話房 0 0 0 DIV/0! AM amp。 B Kitchens 餐飲廚房 0 0 0 DIV/0! Kitchens 廚房 0 0 0 DIV/0! Stewarding 管事部 0 0 0 DIV/0! Front Office 前廳部 0 0 0 DIV/0! Front Desk 前臺(tái) 0 0 0 DIV/0! Reserv ations 訂房 0 0 0 DIV/0! Concierge amp。 B Service 餐飲服務(wù) 0 0 0 DIV/0! Restaurants 餐廳 0 0 0 DIV/0! Banquet Serv ice 宴會(huì)服務(wù) 0 0 0 DIV/0! KTV amp。 Accounting 財(cái)務(wù)部 0 0 0 DIV/0! IT電腦房 0 0 0 DIV/0! Cashiers 收銀 0 0 0 DIV/0! Purchasing 采購(gòu)部 0 0 0 DIV/0! Receiv ing amp。s job title 培訓(xùn)員（職務(wù)） Training achievement % 培訓(xùn)達(dá)成 % Effectiveness of training* 培訓(xùn)效果評(píng)估 Admin.amp。 PROCEDURES TRAINING 0 0 Subtotal 0 0 *Training budget RMB=Training budget USD are the same (auto calculation in the cell at the rate of 1 USD= RMB) Accor, mitted to skills development ACCOR HR CHINA 2020 POLICY amp。 Accounting Cashiers Number of departmental trainers: Training Course Month Trainer39。s job title Number of participants Hours / course Training budget (RMB) Productivity ratio before training (based on needs grid) 0 0 0 0 0 0 0 0 Accor, mitted to skills development ACCOR HR CHINA 2020 POLICY amp。s job title ants grid) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Subtotal 0 0 Departmental Training Finance amp。s job title Number of participants Hours / course Training budget (RMB) Productivity ratio before training (based on needs grid) 0 0 0% 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Subtotal 0 0 Departmental Training Engineering Number of departmental trainers: Training Course Month TraineNumber of participHours / course Training budget (RMB) Productivity ratio before training (based on needs Accor, mitted to skills development ACCOR HR CHINA 2020 POLICY amp。 Executive Office Number of departmental trainers: Accor, mitted to skills development ACCOR HR CHINA 2020 POLICY amp。 security at work 0 0 Foreign languageEnglish 0 0 Foreign languageFrench 0 0 Foreign languageJapanese 0 0 Foreign languageKorean 0 0 Communication skills 0 0 First aid 0 0 Hygiene amp。 PROCEDURES TRAINING 2020 ANNUAL TRAINING PLAN Hotel: General Overview (by General Manager) Hotel Mission Statement (by General Manager and Management Team) Hotel Training Mission Statement (by Human Resources and Training Manager) Accor, mitted to skills development ACCOR HR CHINA 2020 POLICY amp。mie Accor Corporate Training 8. Training Library, meetings and training related activities 9. Summary of Annual