【導(dǎo)讀】劍橋商務(wù)英語(yǔ)--專業(yè)術(shù)語(yǔ)大全。manufacturer制造商，制造廠。middleman中間商，經(jīng)紀(jì)人。merchant商人（英）批發(fā)商，（美）零售商。concessionaire,licenseddealer授讓人，特許權(quán)獲得者。bulksale整批銷售，躉售。hire–purchase分期付款購(gòu)買。registeredoffice,headoffice總公司，總店，總部。monknowledgebase共同認(rèn)識(shí)的基礎(chǔ)。defensive-offensiveposture防守—進(jìn)攻立場(chǎng)。equitableagreement公平合理的協(xié)議。ontheroutinebasis在慣例的基礎(chǔ)上。expectedbenefits期待的談判結(jié)果。goodjointoute互惠的共同結(jié)果。roughstyle激烈的談判風(fēng)格。signalfirmness表現(xiàn)出堅(jiān)定立場(chǎng)。mangeconcessions掌握讓步的分寸

　　

【正文】 echnical support 技術(shù)支持 telemunications infrastructure 電信基礎(chǔ)設(shè)施 visitor 訪問(wèn)者 web business 網(wǎng)絡(luò)商務(wù) web resources 網(wǎng)絡(luò)資源 web user 網(wǎng)絡(luò)用戶 webbased customer survey 網(wǎng)站顧客調(diào)查 world of ebusiness 電子商務(wù)界 Part 13 Human Resource human capital 人力資本 human resources planning 人力資源規(guī)劃 human resource 人力資源 information age 信息時(shí)代 information technology 信息技術(shù) intensive training program 強(qiáng)化培訓(xùn)計(jì)劃 interdepartmental munications 跨部門交流 internal consultant 公司內(nèi)部顧問(wèn) 30 job candidate 求職人員 knowledge worker 知識(shí)型工人 knowledgebased 知識(shí)型的 knowledgeintensive high tech 知識(shí)密集型的高科技 labor relations 勞資關(guān)系 layers of management 管理層次 line managers 直線管理人員 management information system 管理信息系統(tǒng) managerial employees 管理人員 manufacturing stations 生產(chǎn)工作站 workforce skills 勞動(dòng)力技能 Human Resource Management, HRM 人力資源管理 human resource manager 人力資源經(jīng)理 executive 高級(jí)管理人員 profession 職業(yè) ethics 道德標(biāo)準(zhǔn) operative employees 操作工 specialist 專家 the Human Resource Certification Institute, HRCI 人力資源論證協(xié)會(huì) external environment 外部環(huán)境 internal environment 內(nèi)部環(huán)境 policy 政策 mission 目標(biāo) shareholders 股東 informal anization 非正式組織 multinational corporation, MNC 跨國(guó)公司 managing diversity 管理多樣性 posting 職位 job analysis 工作分析 job description 工作說(shuō)明 31 job specification 工作規(guī)范 job analysis schedule, JAS 工作分析計(jì)劃表 Management Position Description Questionnaire, MPDQ 職位分析問(wèn)卷調(diào)查法 executive secretary 行政秘書(shū) assistant district service manager 地區(qū)服務(wù)經(jīng)理助理 Part 14 Corporate Culture Human Resource Planning, HRP 人力資源計(jì)劃 strategic planning 戰(zhàn)略規(guī)劃 long term trend 長(zhǎng)期趨勢(shì) requirement forecast 要求預(yù)測(cè) availability forecast 供給預(yù)測(cè) management inventory 管理人力儲(chǔ)備 downsizing 裁減 Human Resource Information System, HRIS 人力資源信息系統(tǒng) recruitment 招聘 employee requisition 員工申請(qǐng)表 recruitment methods 招聘方法 Promotion From Within, PFW 內(nèi)部提升 employment agency 職業(yè)介紹所 special events 特殊事件 internship 實(shí)習(xí) selection 選擇 selection rate 選擇率 resume 簡(jiǎn)歷 standardization 標(biāo)準(zhǔn)化 validity 有效性 Human Resource Development, HRD 人力資源開(kāi)發(fā) training 培訓(xùn) 32 development 開(kāi)發(fā) orientation 定位 coaching 訓(xùn)練 mentoring 輔導(dǎo) business games 經(jīng)營(yíng)管理策略 case study 案例研究 conference method 會(huì)議方法 role playing 角色扮演 job rotating 工作輪換 onthejob training, OJT 在職培訓(xùn) anization development, OD 組織發(fā)展 survey feedback 調(diào)查反饋 quality circles 質(zhì)量圈 management by objective, MBO 目標(biāo)管理 Total Quality Management, TQM 全面質(zhì)量管理 team building 團(tuán)隊(duì)建設(shè) career 職業(yè) career planning 職業(yè)計(jì)劃 career path 職業(yè)道路 career development 職業(yè)發(fā)展 selfassessment 自我評(píng)價(jià) career anchors 職業(yè)動(dòng)機(jī) employee stock ownership plan, ESOP 員工股權(quán)計(jì)劃 incentive pensation 獎(jiǎng)金 profit sharing 分紅制 safety 安全 health 健康 frequency rate 頻率 stress 緊張 role conflict 角色沖突 33 hypnosis 催眠法 alcoholism 酗酒 union 工會(huì) local union 地方工會(huì) craft union 行業(yè)工會(huì) industrial union 產(chǎn)業(yè)工會(huì) national union 全國(guó)工會(huì) bargaining union 談判組 collective bargaining 勞資談判 arbitration 仲裁 strike 罷工 internal employee relations 內(nèi)部員工關(guān)系 discipline 紀(jì)律 disciplinary action 紀(jì)律處分 grievance 申訴 demotion 降職 transfer 調(diào)動(dòng) promotion 晉升 Part 15 Case Study corporate culture 企業(yè)文化 anizational culture 企業(yè)文化 esprit de corps [法 ]團(tuán)結(jié)精 神；集體精神 sense of identity 認(rèn)同感 sense of togetherness 團(tuán)結(jié)一致的感覺(jué) shared values 員工共同擁有的價(jià)值觀念 anizational motto 企業(yè)格言 role models 模范；學(xué)習(xí)榜樣 number 1 rule 最重要的規(guī)則；頭等大事 informal system of rules 不成文的規(guī)章制度 34 bureaucracy 官僚主義 pany uniform 公司制服 probation period 試用期 proving period 證明自己的階段；試用期 standard of performance 衡量工作表現(xiàn)或業(yè)績(jī)的標(biāo)準(zhǔn) quality product 優(yōu)質(zhì)產(chǎn)品 timely service 及時(shí)服務(wù) rites and rituals 儀式 employee stock ownership plan 員工擁有股份的計(jì)劃 profitsharing program 利潤(rùn)分享方案 to indoctrinate 灌輸信仰或意識(shí) to brainwash 洗腦 to municate culture 傳播企 業(yè)文化 to promote corporate culture 促進(jìn)企業(yè)文化 to fashion a specific value system 形成具體的價(jià)值體系 to emulate somebody 學(xué)習(xí)某人 to motivate employees 激勵(lì)員工 anization development, OD 組織發(fā)展 survey feedback 調(diào)查反饋 quality circles 質(zhì)量圈 management by objective, MBO 目標(biāo)管理 Total Quality Management, TQM 全面質(zhì)量管理 team building 團(tuán)隊(duì)建設(shè) cohesive force in enterprise 企業(yè)凝聚力 detail management 細(xì)節(jié)管理 core value 核心價(jià)值 corporate principle 企業(yè)準(zhǔn)則 anizational effectiveness 機(jī)構(gòu)效能 moral 道德 motivation 動(dòng)機(jī) 35 result oriented 結(jié)果定向 stability 穩(wěn)定性 risk taking 冒風(fēng)險(xiǎn) Confucianism 儒家學(xué)說(shuō) innovation 創(chuàng)新 initiative 主動(dòng) human relationship 人際關(guān)系 petitive 競(jìng)爭(zhēng) enterprising 進(jìn)取心 loyalty 忠誠(chéng) ambition 雄心 cooperation 合作 integrity 誠(chéng)信 teamwork 團(tuán)隊(duì) execution 執(zhí)行 tenacity 堅(jiān)韌 glory 輝煌 ethics 道德標(biāo)準(zhǔn) business concept 經(jīng)營(yíng)理念 cohesive force in enterprise 企業(yè)凝聚力 corporate image (CI) / enterprise image 企業(yè)形象 BEC 專題訓(xùn)練：如何描述股市行情（一） Shares in the US fell sharply, before rallying on a substantial decline in oil prices. But the main European and Asian markets fell sharply throughout the day with financial stocks particularly hard hit. In London the FTSE100 closed down per cent at , its lowest level since October 20xx. 美國(guó)股市急挫，其后在油價(jià)大跌的推動(dòng)下出現(xiàn)反彈。但歐洲和亞洲主要股市全日大幅走低，金融股受挫尤為沉重。倫敦富時(shí) 100 指數(shù)收盤(pán)跌 %，至 36 點(diǎn)，創(chuàng)下 20xx 年 10 月以來(lái)最低點(diǎn)位。 By midday, oil had slumped to $ a barrel after trading at an early high of $. As oil slid, the euro, which had hit a new record high of $ against the dollar in early trading, eased back. Gold rallied to its highest level in four months. 時(shí)至午盤(pán)，油價(jià)由早盤(pán)每桶 美元的高位，跌至 美元。隨著油價(jià)走低 ，早盤(pán)創(chuàng)下 美元?dú)v史新高的歐元匯率出現(xiàn)回落。金價(jià)升至 4 個(gè)月高位。