【正文】 確保解決方案可以被有效實(shí)施 ? Obtain buyin from key stake holders 取得主要工序負(fù)責(zé)人的贊同 ? Identify all costs / impact(s) of proposed solution 確定建議的方案的所有成本 /影響 52 8 Disciplines of Problem Solving 解決問題的 8項(xiàng)紀(jì)律 D6 Verification of Corrective Action 糾正措施驗(yàn)證 53 D6 Verification of Corrective Actions 糾正措施驗(yàn)證 ? ONGOING CONTROLS 持續(xù)監(jiān)控 – Quantifiable Measurable 可量化 可測量 – Clearly meets objectives / goals 明顯達(dá)到目的 /目標(biāo) 54 D6 Verification of Corrective Actions 糾正措施驗(yàn)證 ? REVIEW CONTAINMENT 檢查臨時(shí)控制措施 – Can it be removed 是不是可以停止 ? Containment cannot be removed until verification data proves that the stated objective / goal has been met 在驗(yàn)證數(shù)據(jù)證實(shí)確定的目的 /目標(biāo)被實(shí)現(xiàn)以前不能停止臨時(shí)控制措施 55 D6 Verification of Corrective Actions 糾正措施驗(yàn)證 ? VERIFICATION METHODS 驗(yàn)證方法 – Increase frequency of testing of ―X‖ test from 6 pcs per month to 3 pcs per day for next 3 months 在今后三個(gè)月內(nèi)將進(jìn)行 X試驗(yàn)的測試頻率從每月 6次提高到每天 3次 . – 100% sort for defect ―X‖ for the next five shipments 對今后五批發(fā)貨進(jìn)行 100% X 缺陷的檢查 56 D6 Verification of Corrective Actions 糾正措施驗(yàn)證 ? VERIFICATION METHODS 驗(yàn)證方法 – Collect data for specific defect for the next 3 weeks。 calculate the CpK (CpK must be equal to or greater than ) 在今后三周內(nèi)收集特定缺陷的數(shù)據(jù)，計(jì)算 CpK值 (CpK必須大于等于 ) – Test for characteristic ―X‖。 zero defects allowed 測試特性 X, 必須為零缺陷 57 D6 Verification of Corrective Actions 糾正措施驗(yàn)證 ? VERIFICATION METHODS 驗(yàn)證方法 – Track overtime in area ―Y‖ for the next 3 months。 overtime should not exceed ―A‖ hours per month 在今后三個(gè)月內(nèi)跟蹤 Y區(qū)的加班情況。每月加班時(shí)間應(yīng)不超過 A小時(shí)。 58 D6 Verification of Corrective Actions 糾正措施驗(yàn)證 CAUTIONS注意 ! ! ! ? Ensure containment is not ended too soon 確保不要太早停止臨時(shí)控制措施 ? Avoid short term impact 避免短期影響 59 8 Disciplines of Problem Solving 解決問題的 8項(xiàng)紀(jì)律 D7 Prevent Recurrence預(yù)防問題重復(fù)發(fā)生 60 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? Identify what allowed the problem to occur by searching: 檢查以下幾個(gè)方面，確定曾導(dǎo)致問題發(fā)生的因素 – Systems 體系 – Practices 習(xí)慣作法 – Procedures 程序文件 ? Review other areas where this problem could occur 檢查其他可能發(fā)生同樣問題的區(qū)域 61 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? TOOLS TO USE 可用工具 – Brainstorming 集思廣益 – Action Planning 行動(dòng)規(guī)劃 – Process Flow Diagrams 工序流程圖 – pFMEAs 過程 FMEA 62 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? Method to Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生的方法 – Identify the opportunity 查找問題發(fā)生的機(jī)會 – Define the scope 確定范圍 – Analyze the current process 分析現(xiàn)有程序 – Envision the future process 設(shè)想未來的程序 – Pilot and verify the proposed change 試驗(yàn)并驗(yàn)證設(shè)想的變化 63 D7 Prevent Recurrence 預(yù)防問題重復(fù)發(fā)生 ? Method to Prevent Recurrence cont’d 預(yù)防問題重復(fù)發(fā)生的方法 (續(xù) ) – Implement the change 實(shí)施改變 ? Change all pertinent records 修改所有相關(guān)的紀(jì)錄 ? Obtain customer approval prior to change if required 需要的話，在改變前要取得客戶的認(rèn)可 – Continually Improve 持續(xù)改進(jìn) 64 D7 Prevent Recurrence 預(yù) 防問題重復(fù)發(fā)生 CAUTIONS 注意 ! ! ! ? Ensure quality system requirements (TS16949) are adhered to 確保符合質(zhì)量體系(TS16949)的要求 ? Ensure customer approval is obtained, as required 需要的話 ,要確保得到客戶的認(rèn)可 ? Ensure provision for all impacted areas 確保實(shí)施到所有受影響區(qū)域 65 8 Disciplines of Problem Solving 解決問題的 8項(xiàng)紀(jì)律 D8 Congratulate the Team祝賀團(tuán)隊(duì) 66 D8 Congratulate Team 祝賀團(tuán)隊(duì) ? Recognize the collective efforts of the team 承認(rèn)團(tuán)隊(duì)的集體努力 ? Show appreciation for individual contributors 對個(gè)人的貢獻(xiàn)表示感謝 ? Promote participation 促進(jìn)參與 ? Provide a tactful announcement of ―the end‖ 技巧性地宣布“完成” 67 D8 Congratulate Team 祝賀團(tuán)隊(duì) CAUTIONS 注意 ! ! ! ? Remember those who supported the team efforts 別忘了那些對團(tuán)隊(duì)工作給予支持的人員 ? Seek creative ways to congratulate the team 采取有創(chuàng)意的方式來祝賀團(tuán)隊(duì) 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH