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【正文】 buyin leading to low morale ? Possible arbitrary decisions Team Development Source: pmbok guide 2023 169。 2023 RobbinsGioia, Inc. 925 Management Styles LaissezFair ? Strength – Innovative projects – High morale of selfmotivated staff ? Weakness – Confusion about objectives of the project – Inability to make decisions Team Development Source: pmbok guide 2023 169。 2023 RobbinsGioia, Inc. 926 Maslow’s Hierarchy of Needs Physiological – Need for biological maintenance (food, water etc.) Safety – Need for security, protection and stability Social – Need for love, affection, sense of belonging SelfActualization – Need to grow and use abilities to the fullest and most creative extent Team Development Esteem Need for respect, prestige, recognition, sense of petence Higher Order Needs Lower Order Needs Source: pmbok guide 2023 169。 2023 RobbinsGioia, Inc. 927 McGregor’s Theory ? Theory X – Traditional view of management。 topdown – Managers: Control the people – Workers: Viewed as inherently selfcentered, lazy ? Theory Y – Workers: Viewed as willing and eager to accept responsibility – Managers: Create environment that aids workers in achieving goals Team Development Source: pmbok guide 2023 169。 2023 RobbinsGioia, Inc. 928 Hertzberg’s Motivation Theory ? Hygiene – Pay。 working conditions。 boss’s attitude – Poor hygiene factors negatively impact motivation – Good hygiene factors increase motivation ? Motivators – Positive motivation leads to achievement and selfactualization – Workers have a sense of personal growth and responsibility Team Development Source: pmbok guide 2023 169。 2023 RobbinsGioia, Inc. 929 Communications Skills Tips ? Written – Use active voice – KISS principle ? Oral – Anticipate reaction – Say what you mean – Make eye contact – NEVER LIE Team Development Source: pmbok guide 2023 169。 2023 RobbinsGioia, Inc. 930 Summary Review Questions Source: pmbok guide 2023 169。 2023 RobbinsGioia, Inc. 931 演講完畢，謝謝觀看！
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