汽車行業(yè)的變革管理(英文版)-資料下載頁
2025-02-22 08:47本頁面
【正文】 ce and productivity ?Encourage employee input ?Anticipate the skills and knowledge that will be needed to master the change ?Set a time table and objectives so you can measure the progress Transition Structures ?Create a transition management group to oversee the change (project team). ?Develop temporary policies and procedures during the change. Demonstrate flexibility to try new things. Loosen control and procedures. ?Create new munication channels. ?Meet frequently to monitor the unforeseen to give feedback, or to check on what is happening. Do?s and Don?ts in Implementation ?Provide appropriate training in new skills and coaching in new values and behaviors ?Encourage selfmanagement ?Give more feedback than usual to insure people always know where they stand ?Allow for resistance ?Give people a chance to step back and reflect on what is going on Do?s and Don?ts in Implementation (continued) ?Encourage people to think and act creatively ?Look for any ?opportunity? created by the change ?Allow for withdrawal and return of people who are temporarily resistant ?Collaborate ?Monitor the change process The Consultant ? Academic education ? Communicates well ? Creative thinker ? Ethical ? Has strong “work” ? Perseverance ? Socially oriented ? Other (discuss) Roles of the consultant ?RESOURCE: ? Connections ? Expertise ? Problem solving (content) ? Service ?PROCESS: ? Change agent ? Coach ? Problem finder/solver (processes) ? Social methodology ? Sparring partner ? Trainer Skills of the Consultant ?Analytical diagnostic ?Communication skills (360 degree) ?Influencing skills + adequate use of power ?Management skills ?Marketing/sales abilities ?Problem finding/solving ?Self discipline/ethical sensibility ?Social skills Internal vs External ?Costs ?Commitment ?Objectivity/Independence ?Participates in implementation ?“Political” involvement ?Second opinion ?Specific knowledge/experience Consultant Selecting criteria ? Professional integrity ? Professional petence ? Firm and consultant ? Knowledge of industry ? Understanding of country and culture ? Skills (?hard? and ?soft?) ? Creativity and innovation ? Rapport with consultant ? Assignment design ? Capacity to deliver ? Ability to mobilize resources ? Costs ?Image / reputation ? Other (discuss...) Conclusions ?Different actors (management levels) have different roles ?Managing change requires skills and attitude ?Every change involves gains and losses ?Organizational Change needs careful preparation and planning ?Rewarding is better than punishing ?Resistance is a natural reaction ?The ?Law? of Transition People don’t hate to change. People hate to be changed! 7 habits of highly successful people ?Be proactive ?Begin with the end in mind ?Put first things first ?Think Winwin ?Seek first to understand, then to be understood ?Synergize ?Sharpen the saw After St. Covey
教學(xué)課件相關(guān)推薦
鄂ICP備17016276號(hào)-1