【正文】 distribution planning? Manufacturing Execution? Maintenance, repair and operations planning and execution? Performance measurement and monitoringPlanExecuteMaintainCollaborationStakeholdersCustomers, ResellersSuppliers, Distributors, PartnersCustomer Relationship ManagementMarketing Sales CustomerServiceSelling Chain ManagementSupply Chain ManagementEnterprise Resource PlanningLogistics Production DistributionKnowledgeToneApplicationsEnterprise Application Integration Administrative ControlHRMS / BMS / ORMS Finance/Accounting/AuditingManagement ControlEmployeesBusiness problems that lead a customer to EAI Service:How do I ...… conduct electronic business (cross selling) whose overall enterprise business process spans multiple disparate application systems and manual processes ?… conduct electronic merce that spans multiple enterprises ?… enable a business process to span the boundaries of independently designed and managed systems (applications, data warehouses, third party systems, packaged applications) ?… facilitate efficient, crossfunctional information flow across disparate data warehouses, ERP system, and legacy environments ?Business ChallengesBusiness problems that lead a customer to EAI Service:How do I … (continued)... integrate information systems from different infrastructures and geographies ?...provide users with more power to gather and analyze data for improved decision making ?...leverage legacy investments to satisfy information requirements at the desktop ?...meet immediate business requirements while developing an improved enterprise environment? Business Challenges The Integration Challenge The Traditional Approach ...integrates applications only one at a time, creating an ultimate morass of individual links that cannot be reused to develop subsequent applicationsThe New Integrated Approach ...Uses a middleware layer of standard interfaces to mediate interactions among legacy applications, packaged applications, data warehouses, business methods, and new Web functionality.Enterprise Application IntegrationEnterprisePortalIntegrated EnterpriseDivision ASystemSAPFinancialHRMS Division CSystemDivision BSystemSCM/ CRMApplication Process ControlSystemsBusinessPartnersSystemEAI/Middleware Enterprise DataWarehouse? Application Integration Frameworks? Message Oriented Middleware? Distributed Object Computing? Decision Support Integration? Web / Java Integration? Transaction Processing Monitors? Remote Database Access? Systems Management and Security? Interprocess CommunicationEAI Technologies ? Application Integration Frameworks? Message Oriented Middleware? Distributed Object Computing? Decision Support Integration? Web / Java Integration? Transaction Processing Monitors? Remote Database Access? Systems Management and Security? Interprocess CommunicationEAI Technologies New Ways of WorkingEEEEEEEE EE EE EEEEEEEValueTime? Process automation? No reengineering? Accurate information? Functional automation? Reengineering of a process in a functional area? Enhanced information access? Improve processes across departments? Organizational reengineering? Shared information works? Interenterprise process improvement? Interanization reengineering? Integrated information worksCost Cost Productivity Cost ProductivityRevenueRevenue OpportunityMarket ShareDepartmental efficiency Multidepartmental efficiency Multidepartmental integrated efficiency Interenterprise integrationTask Automation(Departmental Comp.)Information Sharing(IntraEnterprise)Extended Enterprise(InterEnterprise)Virtual Enterprise (Community)? Small to moderate demandsupply mismatch? Stable MPS/MRP? Intuitive capacity measures and planning? Shortterm visibility (daily/weekly)? Individual plant focus? Customertocustomer awarenessStage II STABILITYThe process is under control, with average performance.“Internal Cooperation”? Large demandsupply mismatch? Wildly inaccurate or nonexistent forecasts? Lost orders? Heavy expediting? Long lead times? Frequent shortages? Production schedules ignored by OperationsStage I CHAOSBasic process control is lacking.“Functional Parochialism”? Demandsupply match? Suppliertocustomer focus? Segmented demand planning? Schedule sharing with customers and suppliers? Longterm visibility (monthly/quarterly/yearly)? Global, multiplant focus? Accurate forecasts (90%+)? Realtime optimization, planning schedulingStage III BEST PRACTICEProcess performance is equal to or better than that of petitors.“Internal Integration”? “Shared” systems (instantaneous information exchange)? Global interenterprise supplychain planning (enterprise extension)? Rapid inventory replenishment (customer pull)? “Deterministic Demand” (forecasts unnecessary) Better predictability or better preparednessStage IV TRANSFORMATIONProcess design and performance redefine the standard across industries.“External Integration”The Progression in SupplyChain Management Is From Guessing About to Controlling DemandDefining World Class? The closer you are to World Class, the tighter your own information systems are integrated with themselves, with suppliers and with your customers.? The closer you are to World Class, the more you treat your physical infrastructure as an asset.Technology shifts helping to speed up the Digital Economy? Digital technology for the digital economy? Highperformance processing for the highperformance anization? Network centric puting for the worked enterprise? High Sp