【正文】 r 9 6 1 . 7 5 1 . 7 52 Ki c k of f M t g 1 9 M a r 9 6 0 . 2 5 0 . 2 5 0 . 2 5 0 . 7 51 I de nt i f y A t t ra c t i v e I n dus t r y S e c t ors 01 g e t I D B c a ll c t r li s t / S W a n a ly s e s 0 . 2 5 0 . 2 52 r e v ie w US c a ll c e n t e r in d li f e cy c le 3 / 1 9 3 / 2 5 0 . 2 5 3 3 . 2 53 i d e n t i f y m o s t a t t r a c t iv e se c t o r s 3 / 1 9 3 / 2 5 0 . 2 5 1 1 . 2 52 De t e r mi ne L oc a t i on Cr i t e r i a / W e i g ht s 3 / 1 9 3 / 2 5 01 f in a li z e in t e r v ie w g u id e / c a ll l is t 0 . 2 5 2 2 . 2 52 sc h e d u le c o n d u c t 1 5 t e l in t e r v ie w s 3 / 2 5 3 / 2 6 0 . 5 4 1 . 5 6 p r o g r e s s r e v ie w 3 / 2 5 4 / 13 A s s e s s NI 39。s Compe t i t i v e P os i t i oning 4 A p r 9 6 0 . 5 5 5 . 51 a g r e e o n co m p e t it ive s e t 02 o b t a in c o m p a r a t iv e d a t a 1 9 M a r 9 6 03 a s s e ss e a c h lo c a t io n 4 / 1 4 / 8 04 d e r iv e lo c a t io n r a n kin g s 4 / 1 4 / 8 04 Dra w M k t g S t r a t e gy I m pli c a t i o ns 4 / 1 4 / 8 0 . 5 2 5 7 . 51 S u m m a r ize NI 39。 s r e la t ive S / W 02 I d e n t if y s e c t o r s t r a t e g ie s 4 / 8 4 / 1 5 03 Co n d u ct a d d it io n a l a n a ly s e s if n e c . 4 / 8 4 / 1 6 05 W ri t e re port 4 / 8 4 / 1 7 0 . 5 3 4 7 . 56 P re s e n t r e p or t 4 / 1 5 4 / 2 3 0 . 5 1 1 2 . 5To t a l 2 5 A p r 9 6 2 . 2 5 7 . 5 1 2 4 . 5 1 . 5 3 6 . 7 5Ho u r ly r a t e 1 0 0 % 5 0 0$ 4 0 0$ 3 5 0$ 1 5 0$ 1 5 0$ Da il y r a t e 1 0 0 % 4 , 0 0 0$ 3 , 2 0 0$ 2 , 8 0 0$ 1 , 2 0 0$ 1 , 2 0 0$ Co s t 1 0 0 % 9 , 0 0 0$ 2 4 , 0 0 0$ 2 , 8 0 0$ 2 9 , 4 0 0$ 1 , 8 0 0$ 6 7 , 0 0 0$ 8 5 % 7 , 6 5 0$ 2 0 , 4 0 0$ 2 , 3 8 0$ 2 4 , 9 9 0$ 1 , 5 3 0$ 5 6 , 9 5 0$ A t $ 7 0 , 0 0 0 b udg e t , 8 5 % Co n t in g e n c y A ll o w a n ce 1 3 , 0 5 0$ Co n t in g e n c y A ll o w a n ce % 2 3 %Orientation Presentation Build a shared understanding by team members of the project, its objectives, approach, work plan and their roles. ? Gather PwC team members for briefing on background to project and client, their roles, and client?s roles. ? Use preproposal background information on client, plus outputs from scoping and project planning, to explain project. ? Hold further meeting with full PwC/client team as necessary. ? A smoothly functioning project team depends on its shared understanding of the project?s background, objectives, scope, approach and work plan, and core methodologies, and of each individual?s role and specific responsibilities in the time frame. ? Building such an understanding requires intense and focused munication. ? The internal meeting should serve as a dryrun for the joint PwC/client team meeting. ? The PwC/client team meeting should pinpoint additional issues to be raised/addressed in any further “kickoff” sessions. Kickoff Workshop Agenda Day 1 (PwC only) ? IceBreaker Exercise (20 mins) ? Introductions Experience (Team 20 mins) ? Industry Background (Industry Manager 30 mins) BREAK ? Client Relationship (BA Partner 15 mins) ? Client’s Challenges (ISS Partner 30 mins) ? The Client Sponsors (ISS BA Partners 15 mins) ? Project Objectives and Scope (ISS Mgr 15 mins) ? Our Approach, Work Plan and Schedule (ISS Mgr 45 mins) LUNCH ? Methodologies and Analytics (ISS SA’s 45 mins) ? Exercises in Using Tools (ISS SA’s 45 mins) ? PwC and Client Team Roles (ISS Partner Manager 45 mins) ? Budget, Project Mgmt, Logistics (ISS Mgr 30 mins) ? Revisions for Client Session (ISS Mgr 30 mins) Day 2 (Client Team) ? Wele (Project Sponsor 10 mins) ? IceBreaker Exercise (30 mins) ? Introductions Experience (Joint Team 30 mins) ? Company Background (Internal Manager 20 mins) BREAK ? The Company’s Challenges (Project Sponsor 30 mins) ? Project Objectives and Scope (ISS Ptr 15 mins) ? Our Approach and Work Plan (ISS Mgr 45 mins) LUNCH ? Methodologies and Analytics (ISS SA’s 60 mins) ? Exercises in Using Tools (ISS SA’s 60 mins) ? PwC / Client Team Roles (ISS Partner Manager 60 mins) ? Logistics (Project Mgr ISS Mgr 30 mins) ? Task team meetings (task team leaders 60 mins) BPR Game Demonstrate the principles of BPR (Business Process Reengineering), the skills needed to achieve it, and the potential benefits to be gained ? For facilitators, read the preparatory BPR Game material. ? Instruct the players and run the game. ? Note: Facilitators act as CEOs of firms or teams and must approve all changes to the process。 if they have any prior knowledge of the agendas of decisionmakers at the client, they could let their approval/s reflect that. ? After the game, discuss the final changed processes with the players and pare the steps each team took to arrive at their final process. ? Discuss potential applications of the game to the client39。s situation, and relevant insights on strategy and anizational change. ? Provides an overview of reengineering to benefit the customer。 specific lessons taught include: – breakthrough performance improvement is possible – there is no ideal solution。 each team will have a different set of selfinitiated steps to improve the process Receiving Quality Assurance Evaluation Confirmation Research Order Management CEO (Facilitator) Customer Customer Service X X X X X X X (X) Mail Clerk X (X) X = a participant X (X) X X X Supply Chain Management Game Illustrate principles of supply chain ma