【正文】
According the procedure.按照程序。Review Key Points:回顧要點:1. Ask questions and have participant explain the standard and its importance. 提問并請參與者解釋標準及其重要性2. Summarize critique points applicable to entire group 總結(jié)評估過程中對整組有用的要點3. Reinforce and discuss the point: 加強并討論以下要點: Procedure of handling VIP booking. 處理貴賓預訂的程序。5 Minutes15 Minutes3 Minutes10 Minutes5 MinutesTotal 38 Minutes