【正文】 liers, it may include the customer39。s Purchasing, Quality, Product Engineering, customer plant personnel as well as subcontractors.備注：跨功能小組的成員，通常須包括供應(yīng)商的設(shè)計、制造工程 、品質(zhì)、生產(chǎn)及其他相關(guān)人員。對於外部供應(yīng)商，也可包括顧客的採購、品質(zhì)、產(chǎn)品工程、顧客工廠人員和分包商的人員。Control Plans shall be reviewed and updated as appropriate when any of39。 the following occur:當(dāng)下列任何一項情況發(fā)生時，管制計劃應(yīng)進行適當(dāng)?shù)貦z討和更新：The product is changed.產(chǎn)品變更時The processes are changed.制程變更時The processes bee unstable.制程不穩(wěn)定時The processes bee noncapable.制程能力不足時Inspection method, frequency, etc. is revised.檢驗方法，頻度等被變更。Refer to the Production Part Approval Process manual.參照量產(chǎn)零組件核準程序手冊。Production Part Approval Process 量產(chǎn)零組件核準程序 General 概述 The supplier shall fully ply with all requirements set forth in the Production Part Approval Process (PPAP) manual.供應(yīng)商應(yīng)完全符合量產(chǎn)零組件核準程序（PPAP）手冊裡規(guī)定的所有要求。Subcontractor Requirements 分包商的要求 Suppliers should utilize a part approval process (. PPAP) for subcontractors (see Glossary).供應(yīng)商需對其分包商（參閱詞匯）導(dǎo)入等零件核準程序(PPAP).NOTE: Certain customers require that their suppliers use PPAP with their subcontractors (See Section II).備注：某些顧客要求供應(yīng)商對其分包商引用PPAP（參閱第二章）。Engineering Change Validation 工程變更的確認 The supplier shall verify that changes are properly validated. Sec 4. 12, and PPAP.供應(yīng)商負責(zé)驗証工程變更被適當(dāng)?shù)拇_認。NOTE: This applies equally to suppliers and subcontractors.備注：本項要求適用於供應(yīng)商與分包商。Continuous Improvement 持續(xù)改善 General 概述 The supplier shall continuously improve in quality, service (including timing, delivery) and price that benefit all customers. This requirement does not replace the need for innovative improvements.供應(yīng)商應(yīng)為所有的顧客持續(xù)不斷地改善品質(zhì)、服務(wù)（包括時效、交貨）及價格。本項要求並不取代創(chuàng)新改進的需要。NOTE: A continuous improvement philosophy should be full deployed throughout the supplier39。s organization.備注：應(yīng)將持續(xù)改善的理念全面地展開到整個組織。Continuous improvement shall extend to product characteristics with the highest priority on special characteristics. 持續(xù)改善應(yīng)拓展至那些管制特性中具較高優(yōu)先的產(chǎn)品特性。NOTE: Cost elements or price should be one of the key indicators within a continuous improvement system.備注：成本因素或價格需是持續(xù)改善系統(tǒng)中的重要指標(biāo)之一。NOTE :For those product characteristics and process parameters that can be evaluated using variables data, continuous improvement means optimizing the characteristics and parameters at a target value and reducing variation around that value. For those product characteristics and process parameters that can only be evaluated using attribute data, continuous improvement is not possible until characteristics are conforming. If attribute data results do not equal zero defects, it is by definition nonconforming product (see , , ). Improvements made in these situations are by definition corrective actions, not continuous improvement.備注： 對於那些能夠用計量值數(shù)據(jù)評估的產(chǎn)品特性和制程參數(shù)，持續(xù)不斷改善意味將特性和參數(shù)對目標(biāo)值的最佳化，並減少其對目標(biāo)值的變異。對於那些隻能用計數(shù)值數(shù)據(jù)來評估的產(chǎn)品特性和制程參數(shù)，在特性不符合前，持續(xù)改善是不可能的。如果計數(shù)值的結(jié)果不是零缺點時，則依定義此為不合格產(chǎn)品（，），在此情況下，所謂改善意指矯正行動而非持續(xù)改善。The supplier shall develop a prioritized action plan for continuous improvement in processes that have demonstrated stability, acceptable capability and performance.制程一旦顯示相當(dāng)穩(wěn)定且制程能力合乎要求時，供應(yīng)商應(yīng)研擬具體優(yōu)先的持續(xù)改善計劃。NOTE: Processes with unacceptable capability/performance require corrective action (see ).備注： 制程能力不足或績效不佳時，需執(zhí)行矯正行動（）Quality and Productivity Improvements 品質(zhì)和生產(chǎn)力的改進 The supplier shall identify opportunities for quality and productivity improvement and implement appropriate improvement projects.供應(yīng)商應(yīng)明確定出對品質(zhì)和生產(chǎn)力改進的機會，並執(zhí)行適當(dāng)?shù)母倪M計劃。NOTE: Examples of situations which might lead to improvement projects are:備注： 可能導(dǎo)致改善專案的情況其例如下：Unscheduled machine downtime非計劃排定的停機時間Machine setup, die change and machine changeover times機器設(shè)定換模及換機時間Excessive cycle time過長作業(yè)周期時間Scrap, rework and repair報廢、重工及修理Non valueadded use of floor space無附加價值的空間使用Excessive variation過度的變異Less than 100% first run capability首批制程能力低於100％Process averages not centered on target values (bilateral tolerance)制程平均值未集中於目標(biāo)值（雙邊公差）Testing requirements not justified by accumulated results測試的必要無法被累積的結(jié)果來判定Waste of labor and materials人工、材料的浪費Cost of poor quality不良品質(zhì)的成本Difficult assembly or installation of the product產(chǎn)品裝配或安裝困難Excessive handling and storage過多的搬運和儲存New target values to optimize customer processes以新目標(biāo)值優(yōu)化顧客流程Marginal measurement system capability (see MSA and ISO 10012I)量測系統(tǒng)能力接近邊緣值 （參閱MSA及ISO 100121）Customer dissatisfaction, . plaints, repairs, returns, misshipments, inplete orders, customer plant concerns, warranty, etc.顧客的不滿意，譬如，抱怨、修理、退貨、誤送、交貨不足、顧客工廠的意見、索賠等。Techniques for Continuous Improvement 持續(xù)改善的技術(shù) The supplier shall demonstrate knowledge of appropriate continuous improvement measures and methodologies and shall use those that are appropriate供應(yīng)商應(yīng)展示具有下列衡量和方法論的知識，並加以適當(dāng)應(yīng)用之：NOTE: The following list shows examples of possible techniques which might be used. There may be many other methods which meet specific supplier needs more appropriately.備注：以下所列為可能運用的各種技術(shù)例子，可能存有其他的方法更能貼切滿足供應(yīng)商的特定需要。Control charts (variables, attributes, CUSUM)管制圖（計量值，計數(shù)值，累積總和圖）Design of experiments (DOE)實驗計劃法（DOE）Theory of constraints限制理論Overall equipment effectiveness設(shè)備綜合效益Parts per million (PPM) analysis零組件百萬分不良分析Value analysis價值分析Benchmarking競爭標(biāo)竿Analysis of motion/ergonomics動作分析 /人體工學(xué)Mistake proofing錯誤防止Facilities and Tooling Management 設(shè)施與工模具管理 Facilities, Equipment, and Process Planning Effectiveness 設(shè)施 、設(shè)備及制程規(guī)劃和效益 The supplier shall use a multidisciplinary approach for developing facilities, processes and equipment plans in conjunction with the advanced quality planning process. Plant layouts should minimize material travel and handling, facilitate synchronous material flow, and maximize valueadded use of floor space. Methods shall be develops for evaluating the effectiveness of existing operations and process considering the following factors: overall work plan, appropriate automation, ergonomics and human factors, operator and line balance storage and buff