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戶的客戶 ” ? 討論 ﹕ 在你去做這件事的時(shí)候 ﹐ 會(huì)遇到哪些問(wèn)題 ﹖ 如何避免 ﹖ Workshop: Getting Information 練習(xí) ﹕ 收集信息 Sales Forecasting Page 18 ? Analyze (and question) changes in demand projections ? Discussion: What is the value of analyzing changes in demand projection? Workshop: Getting Information 練習(xí) ﹕ 收集信息 ? 分析需求方面的變化和問(wèn)題 ? 討論 ﹕ 哪些方面的需求變化 預(yù)測(cè) 得去分析 Sales Forecasting Page 19 ? Look at historical data on the customer and identify any demand trends ? Discussion: What are your sources for accurate historical data? Workshop: Getting Information 練習(xí) ﹕ 收集信息 ? 觀察客戶的歷史數(shù)據(jù) ﹐ 并分析這種需求變化的趨勢(shì) ? 討論 ﹕ 你的歷史數(shù)據(jù)的來(lái)源在哪里 ﹖ Sales Forecasting Page 20 ? Discussion: What are other ways to reduce uncertainty? Workshop: Getting Information 練習(xí) ﹕ 收集信息 ? 討論 : 還有其它方法能夠減少這種不確定性呢 ﹖ Sales Forecasting Page 21 Key Points 關(guān)鍵點(diǎn)小結(jié) ? Sales forecasting is a process whose product is used throughout the pany ? Forecasting is responsibility of salesmen…who are accountable for the accuracy of the forecast ? Removing uncertainty will improve demand forecasting accuracy ? Probe customers for detail information ? 銷售預(yù)測(cè) 是一個(gè)流程,其結(jié)果可以使用在整個(gè)組織中 ? 預(yù)測(cè)是 銷售員 的職責(zé) ﹐同時(shí) 銷售 員要對(duì)預(yù)測(cè)的準(zhǔn)確性負(fù)責(zé) ﹒ ? 消除不確定性因素 ﹐ 提高預(yù)測(cè)的準(zhǔn)確行性 ? 詳細(xì) 調(diào)查清楚客戶的詳細(xì)信息 Sales Forecasting Page 22 ? Talk with multiple customer sources ? Get to know the “customer’s customer” ? Consider demand factors of the customer ? Analyze the reason for demand change ? Keep good records (sales visit reports) to help in analyzing demand and developing forecast Key Points 關(guān)鍵點(diǎn)小結(jié) ? 多渠道的了解 ? 了解“客戶的客戶“(間接客戶) ? 考慮影響客戶需求的因素 ? 分析客戶的需求變化的原因 ? 保存好客戶紀(jì)錄(客戶拜訪報(bào)告)以幫助你分析需求及對(duì)發(fā)展的預(yù)測(cè)