杰克威爾遜--領(lǐng)導(dǎo)力-資料下載頁(yè)
2024-10-16 11:50本頁(yè)面
【正文】 efined as either less than best in a category or a score of 3 or less. GE measures defects per million survey responses. As with all measures in the project, the results are reported on a quarterly basis. Cost of Poor Quality : There are three ponents: appraisal, which is mostly inspection, internal costs, largely scrap and rework。 and external costs, largely warranties and concessions. GE tracks the total as a percent of revenues on a quarterly basis. Supplier Quality : GE tracks defects per million units purchases, where the defective part has either one or more CTQs out of tolerance and therefore must be returned or reworked, or the part is received outside the schedule. Internal Performance : GE measures the defects generated by its processes. The measure is the sum of all defects in relation to the sum of all opportunities for defects (CTQs). Design for Manufactuability : GE measures the percent of drawings reviewed for CTQs designed to six sigma. Most new products are now designed with CTQs identified. GE hopes to begin designing products and services to six sigma capability. This measure is very important, since the design approach often drives the defect levels
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