【導(dǎo)讀】Technologies.behaviour.confidential.Fewerthan20?100to499. 20to49?500to999. 50to99?1000ormore. ___%. ___%

　　

【正文】 _________________________________________________________________________________________________________ 4. Added value for a BPR tool is not just the capability of producing schemata for different aspect of a process, but also the possibility to build an integrated model of the reality. Do you share this assumption? ? Yes ? No Do you think a methodology should be useful to drive analyst in order to build up the model? ? Yes ? No If yes, do you think that: ? The methodology has to strictly control the activity of the analyst (. not allowing modelling of something unless some other aspect of the process has already been modelled) ? The methodology just offers guidelines (the analyst is left free to analyse the process in the order they choose) 5. A BPR project should also produce guidelines for the Implementation Plan, that means the list of actions we need to perform in order to pass from the current process to the reengineered one. What kind of information would you like to have represented in the Implementation Plan? ? PERT/GANTT ? Human Resource profile requirements ? Other (please specify): ____________________________________________________________ International Survey on Business Process Reengineering, Change Management and BPR Support Tools Page 14 of 15 6. A BPR study aims to produce a description of the existent `Asis39。 process, in order to produce one or more descriptions of the reengineered `Tobe39。 process. Should each description be considered to be a version of the same business process? ? Yes ? No Do you need a support for the version management? ? Yes ? No 7. A BPR action can involve other panies in the firm39。s supplychain. That means `supplier39。 processes would have to be modelled, analysed and monitored in order to evaluate global process performances. Would your supplier be available to describe their process to you? ? Yes ? No If yes, Which kind of description could they offer: ? Textual description ? Flow Chart description ? Other (please specify): ____________________________________________________________ Should they be obliged to use a BPR tool? ? Yes, they are currently using such a tool (please specify) ____________________________________________________________Yes, they should ? No, they should not If no, please specify the reason: _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 8. Results of a BPR action and achieved performance measures, as well as the current point reached in the Process Implementation Plan, could be made available in order to certify the process itself or to show the process progress status. Is it important for this information to be made public? ? Yes ? No If yes, Should the information be published on the Web? ? Yes ? No Do you use Groupware or any particular Web tools with which you would ideally like the tool to interoperate? ? Yes ? No If yes please specify: __________________________________________________________________________________________________________________________________________________________________________________________ International Survey on Business Process Reengineering, Change Management and BPR Support Tools Page 15 of 15 Should the tool have the capability for concurrent design (where, for example, several analysts can work simultaneously on the same process)? ? Yes ? No Which kind of operation should be allowed on publicly available information? ? Visualisation of process Performance Indicators and Progress Status ? Browsing of process physical view only ? Browsing of the entire process views ? Other (please specify): _______________________________________________________ 9. If you have any other specific ment or issue you feel particularly important in the context of BPR and BPR tools, please use this section of the questionnaire _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ 10. Do you want to receive the Synthesis Report of this International BPR Survey? ? Yes Please provide your contact details: Title: _________ Name: __________________________________ Address: ________________________________________________________ Phone: ________________________ Fax: ________________________ Email: ________________________ ? No Please state your Country (for statistical purposes): ________________