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【導(dǎo)讀】©1988ThomasGroup,Inc.AllRightsReserved.WhatisaProcess?©1988ThomasGroup,Inc.AllRightsReserved.©1988ThomasGroup,Inc.AllRightsReserved.Measurementsystem:. Operational. Managementstyle. Measurementsystem:. Individualvs.team. Undefined,adhocvs.drumbeat. Activity-basedvs.results-based. AdhocvsBIT/CFT. ©1988ThomasGroup,Inc.AllRightsReserved.Measurementsystem. Operational. Managementstyle. Cockpitchart. Teamvs.individual. BIT/CFTmeetings;processmindset. TCTdrumbeat. Empowermenttoteams. ©1988ThomasGroup,Inc.AllRightsReserved.©1988ThomasGroup,Inc.AllRightsReserved.Roll-outprocess. Salesandmarketing. Orderentry. Suppliermanagement. Manufacturing. Delivery. Conceptualization. Design/development. Marketintroduction. Productabsorption. Objectives. Resourceallocation. Visionofcontinuous. ©1988ThomasGroup,Inc.AllRightsReserved.
【正文】 ht ! Show reiteration like this: Approved ? Yes No Repeat previous process from X to Y Show decisions like this: Approved ? Yes No or Color 2 Red Blue Orange PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 23 CrossFunctional Mapping Procedure Initial Diagram ? Define scope ? List the sequence of activities that really occur ? Correlate activities with functions involved CrossFunctional Map ? List functions involved down lefthand side of paper ? Map activities from left to right corresponding to the advance of time PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 24 Customer Need ID Quotation Purchase Order Sales Order Order Entry Backlog Ship Schedule Production Forecast Production Plan Build Inventory Pick/Pack/Ship Bill Purchase Material Receive Make to Forecast Path Make to Order Path Revenue/Fulfillment Process PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 25 CrossFunctional Flow Diagram Customer Sales Marketing Planning Production Purchasing Suppliers Receiving Shipping/ Warehouse ID Reqmt Issue PO Generate . Build Components Ship Rec Goods Pack Test Assemble Rcv Mtls Ship Mtls Order Mtls Load MRP Baseline Cycle Time Baseline FPY Entitled Cycle Time Entitled FPY Quote PDT Fulfillment Process (Make to Order) PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 26 CrossFunctional Flow Diagram Fulfillment Process (Make to Forecast) Baseline Cycle Time Baseline FPY Entitled Cycle Time Entitled FPY Issue PO Identify Rqmts Pull Mtls Customer Sales Marketing Planning Production Purchasing Suppliers Receiving Shipping/ Warehouse Prepare Forecast Load MRP Rcv Mtls Ship Mtls Invty Mtls Order Mtls Build Cmpnts Invty Goods Test Assemble Pick FG Quote PDT Rec Goods Generate SO Ship Pack
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