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Vehicles Sales Acc. Sales Service Upgrade Bodyshop Upgrade Parts Upgrade Performance based standards set – implement – measure – monitor – report Grow Customer Lifecycle Management (C L M) Sustain Service Sustain Profitability (SSP) Sales Revenue Optimization (New Used Cars / Accessories) 4/16/2023 Corporate Presentation 14 MSXI Dealership Solutions Modular Approach 設定基礎 新車 銷售 二手車 銷售 車輛 批售 精品附 件銷售 服務升級 鈑噴 升級 配件 升級 績效基礎標準 設定 – 實施 – 測量 – 監(jiān)控 – 報告 增長 客戶生命周期管理 (C L M) 保持 服務持續(xù)盈利 (SSP) 銷售收入優(yōu)化 (新車及二手車 / 精品附件 ) 4/16/2023 Corporate Presentation 15 MSXI 經銷商解決方案 模塊方式 MSXI Proposal Confidential 16 MSXI Sales Process experience 8 step sales process improvement process Delivered through a 6 step indealership implementation process (at 600 dealers worldwide) Web based lead management system (ability to look at individual dealer and total work lead management performance) Web based dealer KPI and field staff tracking tool for sustainment purposes Web based customer satisfaction management tool Plus 15% lead to test drive conversion from customer web contacts (Based on 600,000 leads) Plus 10% higher test drive to contract conversion +300% ROI March 21, 2023 MSXI Proposal Confidential 17 MSXI 銷售流程經驗 8步銷售流程提升流程 通過 6階段入店實施流程來完成(全球 600家經銷商) 基于 WEB的客源管理系統(tǒng)(能夠看到單獨經銷商和整個銷售網(wǎng)絡的客源管理表現(xiàn)) 以保持為目的的基于 WEB的經銷商關鍵績效指標及現(xiàn)場顧問的跟蹤工具 基于 WEB的客戶滿意度管理工具 增加 15%的互聯(lián)網(wǎng)來源意向客戶試乘試駕轉換率 (基于 600,000意向客戶 ) 增加超過 10%的試乘試駕至成交合同轉換率 + 300%的投資回報 March 21, 2023 4/16/2023 18 Corporate Presentation Strategic Approach 戰(zhàn)略方針 1. Assessment Analysis 2. Root Cause Identification Remendation 3. Implementation of Remendations 4. Monitoring, Reporting Coaching 5. Train