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Problems to Work on First?我們?nèi)绾螞Q定先解決哪個(gè)問題 ?TurnbacksStep 10Then, Pareto the total number of turnbacks by type of turnback for the process step with the greatest percent 誤工的工步進(jìn)行各類誤工數(shù)量統(tǒng)計(jì)Step 3Pareto TurnbackDataStep Step 3Pareto TurnbackDatan Attended by everyone involvedn 全員參與n Hold meeting in QCPC room with chartn 帶上表格舉行 QCPC會(huì)議n Discuss last week’s top three corrective actionsn 討論上周最大三個(gè)改正行動(dòng)情況n Define this week’s top three issuesn 定義本周最大的三個(gè)問題n Discuss cause and corrective action for those three issues identifiedn 對(duì)確定的三個(gè)問題討論根源和改正行動(dòng)n Assign followup tasksn 分配下一步任務(wù)Hold weeklyQCPC meetings.每周舉行QCPC會(huì)議– List projects according to their priority.– List only manageable tasks.– Keep ALL elements up to Date.n List projects according to their priorityn 根據(jù)優(yōu)選列出項(xiàng)目n List only manageable tasksn 僅列出可以實(shí)現(xiàn)的任務(wù)n Keep all elements up to daten 所有要素保持最新Project Lists項(xiàng)目清單Project lists make it easy for others to see how well you are doing!Step 4 Determine Improvement Projects確定改進(jìn)項(xiàng)目Step 4Determine Improvement Projectsn Run by top resident managementn 由高層管理人員操作n Identify baseline goals in the initial meetingn 在首次會(huì)議確認(rèn)目標(biāo)基線n Hold in war roomsn 在作戰(zhàn)室舉行n Include QCPC teams, support, and staff managementn 包括 QCPC小組 ,技術(shù)支持 ,管理人員 .n Focus on monthly trendsn 關(guān)注每月的趨勢(shì)n Review status of goalsn 回顧目標(biāo)狀態(tài)n Discuss successful effortsn 討論取得的成就n Review project listn 回顧項(xiàng)目清單HoldmonthlyQCPC meetings.每月舉行QCPC會(huì)議Step 5Document YourSuccesses用文字描述獲得的改進(jìn)n Problem is mistake proofedn 問題已得到預(yù)防n There are no adverse effects on other parts or processesn 對(duì)其它的部件或過程沒有負(fù)面影響 .n A design or process change (formal fix) has been implementedn 設(shè)計(jì)或過程的改進(jìn) (正式確定 )被執(zhí)行n QCPC trend charts show no recurrencesn QCPC趨勢(shì)圖顯示沒有重復(fù)出現(xiàn) .Use criteriafor success.Qualifying Criteria合格級(jí)標(biāo)準(zhǔn)Business Process業(yè)務(wù)過程n ACE element awareness training n ACE要素意識(shí)培訓(xùn)n Processes have been identified and prioritized n 過程已進(jìn)行識(shí)別和優(yōu)選n QCPC data collection process definedn QCPC數(shù)據(jù)收集過程已被定義Bronze Criteria銅牌標(biāo)準(zhǔn)Business Process業(yè)務(wù)過程n Apply QCPC to at least one chosen process: n 對(duì)至少一個(gè)選定的過程實(shí)施 QCPCn Total turnback ratio reduced by 50% n 總誤工率減少到 50%n Post QCPC process map on ACE Activity Boardn 在 ACE活動(dòng)板上張貼 QCPC過程圖n Post trend chart on ACE Activity boardn 在 ACE活動(dòng)板上張貼趨勢(shì)圖Relentless Root Cause Analysis嚴(yán)格的根源分析 Step 2: Improving Quality Through Permanent Problem Reso