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tedVPNAlwaysonconnectionRouterbasedclientaccessSelfHealing Network Service (SHNS)SelfHealing Network Service (SHNS) is a dedicated work using two concentric ring connecting multiple node locations with fiber optic cable pairs. A bination of fiber ring technology and a series of Intelligent Network Elements (INEs) allows SHNS to automatically detect work failures and reconfigure around them. ?24hour performance monitoring and alarm surveillance by Qwest ?Near 100 percent precision ?Service credit for one month39。s billing in the event of one second of outage for one occurrence per month ?Continuous customer access to performance monitoring ?Guaranteed performance ?Customized solutions ?Flexibility ?Expandability ?Security Benefit160