六西格瑪管理教材之概述階段(編輯修改稿)
2025-01-26 17:04 本頁面
【文章內(nèi)容簡介】 a good achievement in quality.99%意味著什么？What does 99% means? 20,000件郵件丟失 /小時 20,000 Lost Articles of Mail per Hour 15分鐘不安全的飲用水 /每天 15 Minutes of Unsafe Drinking Water Each Day 5,000個不正確的手術(shù) /每周在美國 5,000 Incorrect Surgeries in . Each Week 7小時停電 /每月 No Electricity for 7 Hours Each Month 200,000錯誤處方 /每年在美國 200,000 Wrong Drug Prescriptions in . Each Year 2班航班誤點 /每天 2 Short or Long Landings at Most Major Airports Each Day傳統(tǒng)的質(zhì)量觀點 – 99%好 Classical View of Quality 99% Good ( Sigma)99% Is Not Good Enough 7件郵件丟失 /小時 7 Articles Lost per Hour 1分鐘不安全的飲用水 /每 7個月 1Minute of Unsafe Drinking Water Every Seven Months /每周 Incorrect Surgeries per Week 1小時停電 /每 34年 1 Hour Without Electricity Every 34 Years6 Sigma的質(zhì)量觀點 – %好 Six Sigma View of Quality % GoodExpect Only Nonconformances Per Million Opportunities6 Sigma 是一種新的質(zhì)量觀點 ……Six Sigma is a new view of Quality .......什么是 6 Sigma？What is Six Sigma?What’s Six Sigma ?? ? Measure of variation(uncertainty, unknown,risk, non conformancerate) and quality? Measure of capabilityof our processes什么是 Sigma（標準偏差）？What is Sigma (Standard deviation) ?If We Can Squeeze Six Standard Deviations in Between OurExpected Result and the Customer’s Requirements . . .% of Our “Opportunities” are IN!WhatIsConsideredaSixSigmaProcessinShortterm123456 1 2 3 4 5 6EXPECTEDRESULTCUSTOMERREQUIRE’TShiftinlongtermHow far can inspection get us to 6 Sigma?Getting There Throu
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