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1–15 Management Defined ? Management ?The process of getting things done, effectively and efficiently, through and with other people. Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–16 Management Defined ?Effectiveness ?goal attainment ?What are we doing? – Deals with doing the right things ?Efficiency ?minimize resource costs ?How are we doing? – Deals with doing the thing correctly Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–17 Efficiency and Effectiveness EXHIBIT ?Efficiency ?doing the thing correctly ?Effectiveness ?doing the right things。 Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–18 Management Process Activities EXHIBIT Management process: ?Planning ?Organizing ?Leading ?controlling Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–19 建造大廈 (商英 ) 磚 時(shí)間 高度 贏利 排名 第一組 6 第二組 65 1 第三組 5 第四組 3 第五組 58 2 第六組 51 4 Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–20 建造大廈 (golf) 磚 時(shí)間 高度 贏利 排名 第一組 110 1’30 53 57 2 第二組 130 1’ 51 56 3 第三組 85 2’ 45 6 第四組 162 4’ 60 45 4 第五組 110 4’ 51 44 5 第六組 126 2’ 60 59 1 Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–21 Management Process ? Planning ?Includes defining goals, establishing strategy, and developing plans to coordinate activities ? Organizing ?Includes determining what tasks to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–22 Management Process ? Leading ?Includes motivating employees, directing the activities