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【正文】 2022 Prentice Hall, Inc. All rights reserved. 1–28 Importance of Managerial Roles in Small and Large Businesses EXHIBIT Source: Adapted from J. G. P. Paolillo, “The Manager’s Self Assessments of Managerial Roles: Small vs. Large Firms,” American Journals of Small Business, January–March 1984, –62. Copyright 169。 1973 Addison Wesley Longman. Reprinted by permission of Addison Wesley Longman. Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–23 貝蒂是一家百貨公司運(yùn)動服裝柜臺的組長 。 2022 Prentice Hall, Inc. All rights reserved. 1–16 Management Defined ?Effectiveness ?goal attainment ?What are we doing? – Deals with doing the right things ?Efficiency ?minimize resource costs ?How are we doing? – Deals with doing the thing correctly Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–11 Organizational Levels EXHIBIT ?responsible for making decisions about the direction of the anization and establishing policies that affect all anizational members Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–3 L E A R N I N G O U T C O M E S (cont’d) After reading this chapter, I will be able to: 6. Summarize the essential roles performed by managers. 7. Discuss whether the manager’s job is generic. 8. Describe the four general skills necessary for being a successful manager. Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–4 Organizations ? What is an anization? Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–12 Organizational Levels EXHIBIT ?Translating the goals set by top managers into specific details that lowermanager can perform. Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–17 E
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