【文章內(nèi)容簡介】 ....................................................................................................3938. 轉(zhuǎn)網(wǎng)客戶數(shù) ......................................................................................................................3938. 資費(fèi)套餐用戶總數(shù) ..........................................................................................................3938. 資費(fèi)套餐退出用戶數(shù) ..........................................................................................................39. 統(tǒng)計(jì)指標(biāo) ....................................................................................................................4039. 凈增客戶數(shù) ...........................................................................................................................4039. 凈增用戶數(shù) ...........................................................................................................................4039. VPMN 用戶滲透率 ..............................................................................................................4039. 發(fā)展客戶的流失率 ...............................................................................................................4039. 發(fā)展客戶平均客戶信用度 .......................................................................................................40. 集團(tuán)內(nèi)凈增用戶數(shù) ...............................................................................................................4140. 交費(fèi)及時(shí)率 ...........................................................................................................................4140. 客戶流失率 ...........................................................................................................................4140. 零次用戶數(shù)(非活躍用戶數(shù) ) ................................................................................................4140. 平均開機(jī)率 ..........................................................................................................................41. 新增客戶交費(fèi)及時(shí)率 ...........................................................................................................4241. 新增客戶及時(shí)交費(fèi)金額 ..................................................................................................4241. 新增客戶業(yè)務(wù)收入 ..........................................................................................................4241. 新增客戶欠費(fèi)回收率 ......................................................................................................4241. 新增客戶欠費(fèi)率 ..................................................................................................................42. 預(yù)付卡正在使用用戶數(shù) ..................................................................................................4342. 發(fā)展客戶的平均信用度 ..................................................................................................4342. 發(fā)展客戶的欠費(fèi)率 ..........................................................................................................4342. 業(yè)務(wù)量類指標(biāo) ....................................................................................................................4342. 基本指標(biāo) ........................................................................................................................44. IDD 業(yè)務(wù)量 ...............................................................................................................................44. 本地主叫通話次數(shù) ...............................................................................................................4544. 本地通話次數(shù) .......................................................................................................................4544. 不計(jì)費(fèi)次數(shù) ...........................................................................................................................4544. 充值卡沉淀資金 ...................................................................................................................4544. 長途總使用分鐘數(shù)(港、澳、臺 IP 長話) ...............................................................................45. 長途總使用分鐘數(shù)(港、澳、臺非 IP 長話) .......................................................................4645. 長途總使用分鐘數(shù)(國際 IP 長話) .......................................................................................4645. 長途總使用分鐘數(shù)(國際非 IP 長話) ...................................................................................4645. 長途總使用分鐘數(shù)(省際 IP 長話) ..................................................................................46455 / 158. 長途總使用分鐘數(shù)(省際非 IP 長話) ...................................................................................4645. 促銷期間業(yè)務(wù)量增量 ..........................................................................................................46. 非長途被叫通話次數(shù) ......................................................................................................4746. 非漫游被叫計(jì)費(fèi)時(shí)長 ......................................................................................................4746. 非漫游通話次數(shù) ..............................................................................................................4746. 非漫游通話時(shí)長 ..............................................................................................................4746. 非漫游主叫計(jì)費(fèi)時(shí)長 ..........................................................................................................47. 港澳臺通話次數(shù) ..............................................................................................................4847. 國際長途通話次數(shù) ..........................................................................................................4847. 國際長途主叫通話次數(shù) ..................................................................................................4847. 呼轉(zhuǎn)次數(shù) ..........................................................................................................................4847. 呼轉(zhuǎn)時(shí)長 ..........................................................................................................................4847. 漫游被叫計(jì)費(fèi)時(shí)長 ..............................................................................................................48. 漫游出訪通話次數(shù) .......