禮賓部英文培訓(xùn)(編輯修改稿)
2025-04-29 00:09 本頁面
【文章內(nèi)容簡介】 May I have a look at your room card? 我可以看一下您的房卡嗎？ Do you mind if I put your luggage here? 我把您的行李放在這里好嗎？ Please sign your name here. 請您在這里簽名。 Would you like me to call a taxi for you? 你需要我為你叫一輛出租車嗎？ About 60 minutes by taxi from here to Airport. 從這里到機(jī)場大概需要 60 分鐘。 I39。m sorry to have kept you waiting. 對不起讓你久等了。 Would you tell me your phone number? 您能告訴我您的電話號碼嗎？ After you, please．/ You first, please. 你先請。 This way, please 這邊請。 Is there anything else I can do for you？ 您還有什么事要我做嗎？ I’ll send the luggage up by another lift. 我乘另一部電梯把行李送上去。 Here we are, sir, room 1101 先生，1101 房到了。 一．對客提問方式1. 自己要做什么事時(shí)，就使用 May I ~ May I have your name, please? 請問尊姓大名 May I have your checkout time, please請問您什么時(shí)候結(jié)帳離開？ May I see your passport, please? 請讓我看一下您的護(hù)照好嗎？ 2． 麻煩客人時(shí)，可使用Could you ~Could you fill out the form, please? 請您填寫這張表格好嗎？ Could you write that down, please? 請您寫下來好嗎？ Could you hold the line, please? 請不要掛電話好嗎？ 3． 詢問客人的喜好或是做什么時(shí)，可使用 Would you ~ Would you l
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