酒店禮賓部常用英語[最全版](編輯修改稿)
2025-05-01 01:54 本頁面
【文章內(nèi)容簡介】 e to apologize for the mistake. 為這個(gè)錯(cuò)誤我深致歉意。 “Thank you.”時(shí)回答 You are wele. 不客氣。 Thank you, sir. 謝謝您，先生。 ，可以說 Here you are. 您要的東西在這里。7．當(dāng)客人準(zhǔn)備離開時(shí)，可以說： Have a nice day. 祝您有美好的一天。 Please enjoy your stay 祝您住宿愉快。 We hope to see you again 。 Thank you for staying with us. 謝謝光臨。 8．當(dāng)客人的英語難以理解時(shí)。面對(duì)客人的疑問，不要只是一味地傻笑，或是一直說 Yes。如果聽不懂時(shí)，要向客人提出疑問，或是先向?qū)Ψ秸f“Just a moment, please.”, 然后請(qǐng)求他人協(xié)助。 Pardon? 對(duì)不起？（你能重復(fù)一遍嗎？） Pardon me? 對(duì)不起？（你能重復(fù)一遍嗎？） Sorry? 對(duì)不起？（你能重復(fù)一遍嗎？） Could you repeat that, please? 請(qǐng)您重復(fù)一遍好嗎？情景對(duì)話一、在門口迎接客人Doorman[D]: Good evening, sir and madam．Wele to our hotel．門童[D]：晚上好。歡迎光臨！Mr Smith[S]： Good evening．Smith先生[S]：晚上好。[D] Excuse me, sir． So you have got altogether four pieces of luggage？D：對(duì)不起先生，您一共帶了4件行李是嗎？[S] Yes.[D] Ok．Leave it to me,’ll take care of your luggage.D：好的，讓我?guī)湍冒?，我?huì)照看好行李的。[S] Thank you．S：謝謝。[D] Not at all. The Reception Desk is straight ahead．This way, please．D：不客氣先生?？偱_(tái)就在前面，這邊請(qǐng)。二、帶領(lǐng)客人到房間Bellboy[B]： Is this everything, sir？B：這是全部的行李嗎，先生？Mr Smith[S]：Yes, that39。s everything．S：是的。B：Ok, May I have a look at your room card？B：能不能讓我看下您的房卡？S：Oh，yes．is 1101．S：噢，好的。我住1101房。B：I see．Now please follow me．I’ll show you to your room.B：好的?，F(xiàn)在我?guī)ツ姆块g。S：Where is the Western restaurant？S：西餐廳在哪呢？B：Oh, it’s on the First floor. Get out the lift and turn right, sir. B：在一樓，先生。出電梯右轉(zhuǎn)就到了。S：When will it open?S：什么時(shí)候開呢？B：The service time is 6:30am. To 10:00am.. B：營業(yè)時(shí)間是早上6點(diǎn)半到10點(diǎn)。S：OK。B：Here we are, sir. Room me help you to open the door.B：我們到了先生，1101房。讓我?guī)湍_門吧。[門開后]B：You first, sir. Do you mind if I put your luggage at here?B：您先請(qǐng)先生，我把您的行李放在這里好嗎？S：It39。s OK, Thank you many much,S：好的，非常感謝。B：That’s my job. How do you like this room?B：這是我們工作。房間如何呢先生？S：It39。s very cozy．I like it very much.S：非常舒適，我很喜歡。B：Right, is there anything else I can do for you?B：還有其他需要嗎？S：No, Thank you.B：OK, Good night.三、On the way to the room 展示房間B : Good evening , sir . I’ll show you to your room .you have two suitcases and one bag . Is that correct ? 晚上好，先生。我?guī)ツ姆块g，您有兩個(gè)箱子和一個(gè)包。對(duì)嗎？
外語相關(guān)推薦
鄂ICP備17016276號(hào)-1