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ryone in the Association was interested in him.C he would have to face intense petition.D some members would oppose his appointment.17 What does Petter believe he is able to change?A the views the MCA holds on industryB the way in which the MCA decides on policyC how the MCA is perceived by other peopleD the MCA39。s relations with other trade associations18 Which of the following does the MCA President mention as a reason for appointing Petter?A his ability to motivate members of an associationB his experience of working in different tradesC his broad network of business contactsD his previous work in management consultancy19 The writer notices that, when Petter talks about his predecessor, heA expresses some regret for how the Association dealt with him.B thinks he had been there for too long.C questions changes he made within the Association.D indicates he has mixed feelings about his leadership style.20 Petter says his aim as Director of the MCA is toA modernise the Association.B carry out the Association?s wishes.C set an example of firm leadership to his staff.D expand the membership of the Association.PART FOUR Questions 2130? Read the article below about sickness at work in Britain.? Choose the correct word to fill each gap from A, B, C or D on the opposite page.? For each question (2130), mark one letter (A, B, C or D) on your Answer Sheet.? There is an example at the beginning, (0).Sickness at workSmall firms are counting the (0) A of sickness among employees. Research estimates that illness cost small businesses in Britain a month and a half in lost (21) last year. A recent (22) of more than 1,000 small and medium enterprises revealed that last year the average small business lost around 42 days through staff phoning in sick, and that this had a serious (23) on 27 per cent of smaller panies. Just over one in ten employees took time off for seven days in a (24) Of these, per cent were ill for a week on more than one occasion. In Britain, employees can take sick (25) for up to a week before they have toproduce a medical certificate. Owner—managers were far less likely to be off sickthan their staff: days on average, pared with the 10 days taken by employees.The head of the research team said, ?The most mon (26) of absence was minor illness, such as colds or flu, but back strain, fractures and the like (27) for very nearly as much. Of greater (28) is that more that 40 percent of employers felt that their employees? sickness may not have been genuine.?Employers can do more to protect themselves by drawing up adequate (29) of employment that outline the pany?s sick pay (30) . Enhanced sick pay is then at the employer?s discretion.Example:A cost B price C charge D expense0 A B C D21 A capacity22 A reportB productivityB enquiryC capabilityC statementD efficiencyD survey23 A resultB consequenceC impressionD impact24 A rowB lineC seriesD sequence25 A leaveB breakC timeD absence26 A reasonB symptomC causeD motive27 A contributedB accountedC totaledD credited28 A concernB anxietyC regardD bother29 A detailsB itemsC particularsD terms30 A ideasB notionsC policiesD intentionsPART FIVE Questions 3140? Read the job advertisement below.? For each question (3140), write one word in CAPITAL LETTERS on your? There is an example at the beginning, (0).Answer Sheet.Examples: 0 O N EEmpleymentwith Kinson plcStaff Support Advisers requiredWe are a newlyformed division of Kinson plc, (0) ........ of the UK?s largest quoted panies, and provide business customers (31) ........ solutions that bine leading—edge emerce technology and an integrated nationwide customer support network.The formation of this new division has created a number of exciting and challenging roles within the call centres of two (32) ........ our seven sites. We have vacancies (33) ........ Staff Support Advisers. Working closely with the Business Managers, your job will (34) ........ to gear the business up for the challenges ahead by implementing a programme of radical change. When pleted, this programme will enable the management team to use our people resources more effectively, and (35) ........ so doing facilitate theimplementation of our pany?s business plan. You will beinvolved in all aspects of human resources activity,including providing advice and guidance to your business partners and policy development, in (36) ........ to implementing any training and development initiatives the pany may launch from time to time.We are looking for talented individuals (37) ........ good generalist grounding has been gained in a customer services or customerfocused environment where your flair and ideas (38) ........ currently being underused. You must be able to influence business decisions from a human resources perspective and create innovative solutions. You should also be a resilient, adaptable team player。 as (39) ........ as having a track record of coaching others. In return, an excellent salary and benefits package is (40) ........ offer: The successful applicant will have the advantage of outstandingopportunities for personal development and advancement.PART SIX Questions 4152? Read the extract below from the annual report of a bed manufacturer.? In most of the lines (4152) there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct.? If a line is correct, write CORRECT on your Answer Sheet.? If there is an extra word in the line, write the extra word in