【文章內容簡介】
y is the floor wet?” “ 地面為什么濕了 ?” Because the pipe is leaking 因為管子漏了 “ Why does the pipe leak?” “ 管子為什么會漏 ?” Because the gasket is damaged 因為接頭壞了 “ Why ...?” “ 為什么 ...?” Problem問題 Containment 堵漏 9 “CORRECTION ”修正措施 Change the damaged part 更換損壞部件 This is WHY: Damaged Gasket! Problem問題 Containment 堵漏 Correction修正 問題的 原因 : 損壞的接頭墊片 10 Fix it once and for all : Corrective action 一勞永逸地解決問題 : 修正行動 ? Correct an issue means “to eradicate it” definitely ? Eliminate it and make sure that it won39。t happen again Examples from our fields: ? Mistake proofing, ? Design change, ? Supplier manufacturing process change, ? etc. ? 修正意味著 “徹