【文章內(nèi)容簡(jiǎn)介】 內(nèi)容的另一方面 ⑦Honestly speaking, . ⑦客觀的評(píng)論 ⑧But . ⑧ 抱怨產(chǎn)生的原因一 ⑨Besides, . ⑨ 抱怨產(chǎn)生的原因二 ⑩All in all, there is still much room for improvement. 11I do hope . 11表達(dá)本人的愿望 12Thank you for your time and kind consideration. 12 信件結(jié)尾的常用語(yǔ) Sincerely yours, 信件結(jié)尾與簽名 Signature: 說(shuō)明： 投訴信： 表達(dá)寫(xiě)信人對(duì)某一情況不滿。所有投訴信的共同特點(diǎn)是最終要求收信人幫助解決問(wèn)題。如果題目設(shè)置了解決 方案，考生一定要將它寫(xiě)進(jìn)去；如果題目沒(méi)有設(shè)置解決方案，考生就應(yīng)當(dāng)在信中給出自己的解決方案，而且所提出的解決方案應(yīng)當(dāng)是與投訴的內(nèi)容相關(guān)，對(duì)某一點(diǎn)不滿就針對(duì)某一點(diǎn)提出解決方案。 寫(xiě)作策略： 首段： 說(shuō)明與收信人的相關(guān)性，表明寫(xiě)作意圖，在盡可能的情況下做到客觀禮貌，給讀信人留下好印象，并且始終牢記讀信人未必就是錯(cuò)誤的責(zé)任人，他的合作對(duì)問(wèn)題的解決至關(guān)重要。 主體段落： 寫(xiě)明投訴的原因，要展開(kāi)說(shuō)明，可以說(shuō)具體的理由和由此帶來(lái)的后果 (現(xiàn)象結(jié)果說(shuō)明法 )。這樣展開(kāi)就使信件的內(nèi)容顯得充實(shí)豐滿，也符合正常的交際習(xí)慣。 結(jié)尾段： 提 出解決方案，不需要展開(kāi)，做到公正公平。此段應(yīng)該體現(xiàn)書(shū)信的禮貌原則，應(yīng)當(dāng)有類似的 “ 如您能 ?? ，我將萬(wàn)分感謝 ” 的話語(yǔ)。這也是投訴信最能體現(xiàn)禮貌原則的地方。 范文：抱怨房間，要求換到單人宿舍。 Dear Sir/Madam, May 10, 2020 I am writing to inform you that I wish to move into a new room next term. I would prefer a single room, as I find the present sharing arrangement inconvenient. I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. First of all, his friends are constantly visiting him。 what is intolerable is that he regularly holds noisy parties. In addition, he sometimes borrows my stuff without asking me. In these situations, I find it difficult to concentrate on my studies, and I am falling behind in my assignments. I am sure you will agree that the only solution is for me to move into a room of my own, where I will be free from such distractions. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible. Yours sincerely, Janice Kennedy 2。請(qǐng)求信： 對(duì)收信人提出請(qǐng)求，希望對(duì)方滿足該要求，并且請(qǐng)對(duì)方給與答復(fù)。請(qǐng)求信的核心是請(qǐng)求他人做某事的原因，重點(diǎn)寫(xiě)清楚為什么要請(qǐng)求他人做某事。 寫(xiě)作策略： 首段： 說(shuō)明寫(xiě)作意圖，要提出什么樣的請(qǐng)求。請(qǐng)求的手段既要禮貌，又要規(guī)范。 主體段落： 說(shuō)明請(qǐng)求的原因，并具體展開(kāi)，而且合乎情理。 結(jié)尾段： 表示希望對(duì)方回復(fù)，并在此處體現(xiàn)禮貌原則，常用套句： “I am sorry for any inconveniences I have caused by this letter.” 、 到北京參加培訓(xùn)，租住在當(dāng)?shù)厝思依?。?來(lái)后發(fā)現(xiàn)筆記本電腦掉在房主家里了。 3. 詢問(wèn)信： 尋求所需信息 寫(xiě)作策略： 首段： 表明與收件人的相關(guān)性，再說(shuō)寫(xiě)作意圖，說(shuō)明寫(xiě)信是為了詢問(wèn)什么樣的信息，且只能就收件人能夠提供的信息進(jìn)行詢問(wèn)，不要 “ 問(wèn)道于盲 ” 。 主體段落： 詢問(wèn)具體問(wèn)題。如果某個(gè)問(wèn)題較為重要，應(yīng)該單獨(dú)占一段。 結(jié)尾段： 表明獲取信息的急切心情，提供聯(lián)系方式以便收信人與你聯(lián)系，并對(duì)其表示感謝。 詢問(wèn)信開(kāi)頭套話： I am writing for information about ? I would like to receive information regarding ? I am writing to ask if you could possibly ? I would be most grateful if you could send me information concerning ? I am writing to see if it is possible for you to provide me with information regarding ? 詢問(wèn)信結(jié)尾套話： Your prompt attention to this letter would be highly appreciated. I am looking forward to hearing from you. Thank you for your consideration. I look forward to your immediate response. 詢問(wèn)加入一個(gè)健身俱樂(lè)部的情況。 4. 尋找失物信： 要收信人幫助尋找失物并將其返還失主。 寫(xiě)作策略： 首段： 表明與收信人的相關(guān)信，說(shuō)明寫(xiě)作意圖。因?yàn)槟阋闊┦占?，一定要在首段表示歉?。 主體段落： 說(shuō)明失物的具體內(nèi)容以及失物的重要性。 結(jié)尾段： 說(shuō)明如找到失物如何將其返還失主，并對(duì)收信人表達(dá)謝意。 尋找失物信開(kāi)頭套話： I am sorry to disturb you, but I have to ? I am writing this letter to report the loss of my ? when I ? I am writing this letter to request your assistance in finding my ? which I have l ost during the stay with your hotel. I am writing this letter to see if it is possible for me to have my camera back. 尋找失物信結(jié)尾套話： I would really appreciate it if you could ? I would be grateful if you could ? I also suggest that the lost bag be sent to ? if possible. 范文：你把提包忘在了酒店。