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are part of this process. (10) ............. in both cases, gillingham believes that the effectiveness of the appraisal discussion can determine the performance of the pany.gillingham believes that anyone who thinks it39。s just the employee who doesn39。t like the appraisal experience has got it wrong. too many managers regard appraisals as a waste of time.(11) ..............................managing people is a difficult matter, and without the necessary training, many managers try to avoid the unfortable issues that often need to be discussed at appraisals.gillingham believes that calling the process an appraisal may be unhelpful.(12) ..........................in either case, it is important to ensure that the meeting is successful and results in better quality management. gillingham firmly believes that the main thing is to emphasise an open munications e