埃森哲accenture-知識(shí)管理模型(ppt)-知識(shí)管理(編輯修改稿)
2024-09-22 16:20 本頁面
【文章內(nèi)容簡(jiǎn)介】 t on deep expertise across multiple functions ? Dependent on ability to build high mitment, flexible teams ? Judgmentoriented work ? Highly reliant on individual expertise and experience ? Dependent on star performers characterized by star cultures Routine Interpretation / Judgment Complexity of Work Level of Interdependence Collaboration Individual Actors Knowledge workers *A one size fits all approach to developing a knowledge management system will not work 169。Accenture, 2020 Topics ? KM Approach ? Implementation Framework ? Success Factors ? Questions Implementation Framework Processes Tools/Services Knowledge Environment Architecture Infrastructure Global WAN Office Platform Document Management Messaging Inter Database Platform Content Roles ? Search ? Profile ? Link Management ? Knowledge Mining ? Visual Controls ? Portal ? Abstractors ? Routing/Workflow ? Collaboration ? Contribute ? Access Control ? Creation ? Feedback ? Community Management ? Archive/Delete ? Activity Monitoring ? Aging ? Community Me
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